Novotel Basel City
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Novotel Basel City Hotel

Grosspeterstrasse 12 Grosspeterstrasse 12, 4052 Basel, Basel-Stadt, Switzerland Show Map

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8.6
Excellent from 1,708 reviews
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About Novotel Basel City

Novotel Basel City is a modern base while visiting Basel and is close to everything the area has to offer. The multiple facilities this stylish hotel offers include an express check-in and check-out feature, a library and wireless internet access in public areas.

This 4-star hotel provides room service, a terrace and a safe. Staff are available 24 hours a day and can assist with booking tours and tickets.

All the contemporary rooms at Novotel Basel City provide a fax machine, newspapers and ironing facilities. They all have a telephone and a bathtub.

Serving international cuisine, Novotel Basel City's stylish restaurant provides a convenient dining option for those who wish dine on site. In the evening, guests can enjoy a drink in the comfortable lounge bar.

Novotel Basel City provides easy access to Syngenta World Headquarters. It is within a 20-minute walk of Basel SBB Railway Station, which allows for easy access in and around Basel.

Excellent 8.6
1,708 guest reviews

Hotel Features

Activities

Fitness center, Playground, Hiking, Library

Policy

Pets allowed on request. Charges may apply.

Services

Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Laundry service, Meeting/Banquet facilities, Contactless check-in/check-out, Face masks for guests available

General

Electric kettle, Entire unit wheelchair accessible, Family rooms, Cribs available, Fire extinguisher, Gift shop, Ironing service, Flat-screen TV, Fold-up bed, Free toiletries, Shoeshine, Garden view, Room service, Smoke alarms, Heating, Hypoallergenic, Hypoallergenic pillow, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Interconnected room(s) available, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Laptop safe, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Non-feather pillow, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Bathrobe, Private bathroom, 24hr front desk, Storage available, Private parking, Radio, Raised toilet, Terrace/Patio, Increased accessibility, Roll-in shower, Towels, Safety deposit box, EV charging station, Seating area, Elevator, Minibar, Shampoo, Shower, 24-hour check-in, Iron and ironing board, Shower cap, Shower chair, Accessible by elevator, Adapter, Slippers, First-aid kit, Snack bar, Socket near the bed, Additional toilet, Sofa, Alarm clock, Sofa bed, Soundproof rooms, Soundproofing, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Children's television networks, Toilet with grab rails, Safe, City view, Cleaning products, Towels/sheets (extra fee), Clothes rack, Trash cans, Coffee machine, TV, Upper floors accessible by elevator, Conditioner, Upper floors accessible by stairs, Desk, Walk-in shower, Wardrobe or closet

Internet

Wi-Fi available in all areas, Internet, Free Wi-Fi

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Novotel Basel City reviews

Novotel Basel City
8.6
Excellent
from 1,708 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 8.8
  • Location 8.3
  • Services 8.8
  • Staff 8.9
  • Value for money 8.1

Recent reviews of Novotel Basel City

  • Mateusz W

    Sep 2018

    Verified Stay

    Great Stay!

    They were also very prompt in replying to my emails when I was liaising with them to provide a cake for my husband’s birthday. They also offered to make us a fruit basket after knowing that my husband and I are not big cake eaters and we can’t finish a whole cake on our own. Most importantly, they delivered it on time on the day of his birthday! Perhaps, the only downside was that the toiletries were not checked and topped up accordingly. We had to call the housekeepers a few times over our 7-day stay to get the tissue boxes changed, or to refill the shampoo/body wash. In terms of location, Novotel is located relatively near to both the train station and the city center. From the Basel train station, you can easily take either tram 10 or 11 and alight at Peter Mariam station (which is the next stop), and then take a short 5-minute walk from there. It’s also a few trams stops away from the city center where there are plenty of food options or shopping places. Breakfast options were good, but we basically had the same food selection for 7 days. Perhaps, this is the norm for hotels in Switzerland, as we noticed after we moved to the other hotels in the other parts of Switzerland. All in all, I’ll still choose Novotel if I get a chance to visit Basel again!

    8.5
  • Julie B

    Jul 2018

    Verified Stay

    Lovely Hotel

    What a lovely hotel. The location of Novotel is so close to the heart to getting everywhere. The hotel is along or very near multiple tram routes, and not far from historic areas. The staff was efficient. The room was modern and comfortable and street noise in the room minimal. The bathroom had great style and efficiency with attractive fixtures. Didn’t get to sample the food in the restaurant though I’m sure it was wonderful.

    8.5