Location is excellent. It is in the main city area. It is easy to get cabs and move to nearby big malls for meals. Having a hotel in the main shopping city is a plus as the shorter distance means fewer time loss due to traffic jams, which are daily occurrences in Jakarta. Service is good. Staff is accommodating and friendly. My friend ordered some pastries and needed some customisations. To our surprise, the chief was very willing to accommodate to our requests. The event staff is also very helpful. When we found one of our functions room not suitable, he reacted quickly to suggest an alternative room. This reflects professionalism. The bellboys are also friendly and quick in helping us get a taxi. Also suggest good eating places in Jakarta. The gym is a gem. The room is nice with big windows and its well equipped. I feel fresh exercising every morning as the view of the area is nice when you are jogging on treadmills. There is international plus in the rooms. This is a plus as most of gadgets use 3 pin plugs.