Mercure Norwich Hotel

Mercure Norwich Hotel


121-131 Boundary Road, Norwich, United Kingdom

GoodBased on 282 reviews


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About Mercure Norwich Hotel

Situated in Norwich, Mercure Norwich Hotel is a short drive from University of East Anglia and Norfolk Broads. It also offers free Wi-Fi, a sauna and a heated pool.

This 4-star hotel provides...

Good to Know

To Downtown2.4 mi
Nearest airportNorwich Arpt
Distance to airport1.7 mi


Check-in time3:00 PM
Check-out time11:00 AM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+44 160 378 7260

Amenities at Mercure Norwich Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Electric kettle
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Linens
  • Towels
  • Fire extinguisher
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Physical distancing in dining areas
  • Physical distancing rules
  • Slippers
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Sofa
  • Key card access
  • Sofa bed
  • Kids meals
  • CCTV outside property
  • Enhanced cleaning
  • No smoking
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Body soap
  • Hairdryer
  • Bottle of water
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tea/coffee maker
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Non-feather pillow
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sauna
  • Delivered food is securely covered
  • Trash cans
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Pool towels
  • Upper floors accessible by stairs
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Desk
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Storage available


  • Conference rooms
  • Wedding services
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • 24-hour security

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Reviews for Mercure Norwich Hotel

GoodBased on 282 verified guest reviews

Pros +
  • Great location excellent friendly staff. (in 199 reviews)
  • "Staff lovely, rooms clean, hotel facilities perfect" (in 109 reviews)
  • "Clean room, and helpful staff" (in 102 reviews)
Cons -
  • "Room dirty, tired & old Ventillation terrible Shower ancient Staff on reception surly" (in 74 reviews)
  • No lift Rooms a little outdated (in 74 reviews)
  • Little tired in places have stayed in better Mercure hotels (in 27 reviews)

Photos of Mercure Norwich Hotel

Where is Mercure Norwich Hotel

Most Popular Landmarks

The Forum2.0 mi
Norwich Cathedral2.0 mi
Norwich Castle2.1 mi
Carrow Road2.8 mi

Getting Around

Norwich Cantley11.5 mi
Norwich Acle11.7 mi
Norwich Reedham13.7 mi
Norwich Gunton15.1 mi
Norwich Eccles Road17.7 mi
Norwich University Parking2.3 mi

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