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The Maids Head Hotel Hotel

Tombland Tombland, Norwich, NR3 1LB, United Kingdom Show Map

Excellent from 2,221 reviews
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About The Maids Head Hotel

The Maids Head Hotel provides a luxury setting when in Norwich. It is conveniently positioned for those wanting to sightsee in the area.

This contemporary hotel provides an express check-in and check-out feature, a coffee bar and a beauty centre. The front desk operates around the clock and the friendly staff can suggest sights to visit and provide other tourist information. Just moments from nearby clubs and bars, this 4-star hotel also allows guests to discover the local nightlife.

Each modern room at The Maids Head Hotel includes cable/satellite channels and tea and coffee making facilities, while the bathrooms offer showers and hair dryers. They all have a telephone, heating and ironing facilities.

Those staying at The Maids Head Hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay close when looking for a bite to eat. Each evening, guests can relax in the cosy lounge bar. A selection of dining options can also be found in the area.

Norwich's attractions, such as Virgin Money, Norwich Cathedral and Church of St John Maddermarket, are easily accessible on foot from the hotel. The local neighbourhood is also famous for its shopping.

Excellent 8.9
2,221 guest reviews

Hotel Features


Pets not allowed


Wedding services, Wake-up service, Daily housekeeping, Fax/photocopying, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Face masks for guests available, Beauty salon


Electric kettle, Increased accessibility, Linens, Towels, Fan, EV charging station, Seating area, Laundry facilities, Elevator, Flat-screen TV, Free toiletries, Shampoo, Room service, Heating, Shower, Iron and ironing board, Physical distancing in dining areas, iPad, Physical distancing rules, First-aid kit, Process in place to check health of guests, Key card access, No smoking, Bathtub, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Tea/coffee maker, Telephone, Use of cleaning chemicals that are effective against coronavirus, Cable or satellite TV, Carpeted, Newspapers, Toilet, Guest accommodation is disinfected between stays, Toilet paper, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Trash cans, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, TV, Free parking, Conditioner, Staff follow all safety protocols as directed by local authorities, Desk, Coffee shop, Private bathroom, Walk-in shower, Wardrobe or closet, 24hr front desk, Storage available, Private parking


Free Wi-Fi, Wi-Fi available in all areas, Internet


From 3:00 PM


Prior to 11:00 AM

The Maids Head Hotel reviews

The Maids Head Hotel
from 2,221 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.0
  • Location 9.7
  • Services 8.7
  • Staff 9.3
  • Value for money 8.2

Recent reviews of The Maids Head Hotel

  • Sidney S

    Jun 2018

    Verified Stay

    Nice But Not Great!

    We spent five nights at The Maids Head while attending a wedding. The cascading lobbies ending at the pub were nice and afforded plenty of space for friends and family to spend time together. Our room was fair, a bit cramped with all the doors hitting something rather than quite opening all the way. The bathroom was spectacular and well done. There was quite a bit of street noise although this quieted down shortly after midnight. Our room was situated above the ballroom where a wedding party (not ours) was celebrating on a Sunday night (Monday holiday). To say it was loud would be an understatement. The furniture was jumping and the change was audibly vibrating on the bed side table. It ended shortly after midnight. So if you get a quiet room I'm sure its grand. If not don't plan on an early bed time. The hotel is perfectly located and the staff are very professional. If I were to return I would probably stay again but would insist on choosing my room location. Breakfast is immense! buffet style full English plus continental with lovely fresh croissants. Very friendly and helpful on reception. There is a lovely Indian restaurant just across the road. The room had a seating area and was spacious.

  • Johnny T

    Jun 2018

    Verified Stay

    Just Excellent!

    We had no complaints at the Maids Head Hotel in Norwich. Our room was clean, comfortable and spacious and the shower was hot with lots of water pressure. Breakfast was the best hotel breakfast of the holiday. It's in a very central location and parking is free if you're guest of the hotel. WiFi is also free. On top of all that, we received excellent service when I was trying to send a fax to a hotel in Italy. The girl at the desk told me the fax machine was a little slow and that if I wanted to go out, she would keep the fax and confirmation under the desk until I returned. After visiting the Cathedral across the road, I popped back in to see how the fax had gone. The girl explained that it had been rejected but she would keep trying and told me to head off and keep enjoying my day. Hours later I returned. It turns out the fax number that I had been given was old and the girl had even gone to the trouble of looking up the hotel on the internet to find the new fax number so she could complete the fax for me! Great location for exploring Norwich and a fab breakfast to get you started. The room we stayed in was very hot as no air conditioning and very noisy all night from the kitchen fans Very nice staff. Accommodated us at every turn. The breakfast was great. All very fresh.. The bed. We are used to a much bigger one, and found it to small. The stairs could be a problem for some people. There is a lift though.