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Hôtel Mercure Carcassonne La Cité
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Hôtel Mercure Carcassonne La Cité Hotel

18 rue Camille Saint-Saens 18 rue Camille Saint-Saens, 11000 Carcassonne, Aude, France Show Map

Excellent from 1,477 reviews
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About Hôtel Mercure Carcassonne La Cité

The hotel is located in Carcassonne and is within a short walk of nearby landmarks, including Cite de Carcassonne. It also offers a rooftop terrace, an outdoor pool and a bowling alley.

This 4-star hotel provides limited hours room service, a safe and an express check-in and check-out feature. Staff are available 24 hours a day and can assist with booking tours and tickets.

After a day of sightseeing in the nearby area, guests can unwind in the comfort of their air conditioned rooms. They all have a telephone, newspapers and a bathtub.

On-site dining options include a restaurant, which is an ideal spot to have a meal. In the evening, guests are welcome to relax in the lounge bar. A wide selection of dining options are also available in the area.

Carcassonne Salvaza Airport is less than a 15-minute drive from Mercure Carcassonne La Cite. The hotel's multilingual staff will make sure that every traveller has a comfortable stay.

Excellent 8.3
1,473 guest reviews

Hotel Features


Golf, Pay-per-view channels


Pets allowed on request. Charges may apply.


Babysitting or child care, Meeting/Banquet facilities, Wake-up service, Daily housekeeping, Fax/photocopying, Special diet menus (on request), Tour desk, 24-hour security, Business center, Concierge service, Laundry service


Increased accessibility, Cribs available, Laundry facilities, Room service, Smoke alarms, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Free parking, Storage available, Terrace/Patio, Linens, Towels, Elevator, Minibar, Accessible by elevator, Alarm clock, Allergy-free room, Baby safety gates, Bathtub, Body soap, Bottle of water, Breakfast in the room, Carpeted, Children's television networks, Coffee machine, Desk, Dining table, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Heating, iPhone dock, Key card access, Kids meals, Lowered sink, Newspapers, Pool towels, Private bathroom, Private check-in/check-out, Private parking, Radio, Raised toilet, Roll-in shower, Safety deposit box, Shampoo, Shared lounge/TV area, Shower, Shower cap, Slippers, Socket near the bed, Sofa, Sofa bed, Soundproof rooms, Soundproofing, Tea/coffee maker, Telephone, Toilet, Toilet paper, Trash cans, Tumble dryer, TV, Upper floors accessible by elevator, Upper floors accessible by stairs, Walk-in shower, Wardrobe or closet, Shops (on site), Bathrobe, Garden, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Safe, Express check out


Free Wi-Fi, Internet, Wi-Fi available in all areas


From 3:00 PM


Prior to 12:00 PM

Hôtel Mercure Carcassonne La Cité reviews

Hôtel Mercure Carcassonne La Cité
from 1,473 reviews

Rating summary

  • Cleanliness 8.7
  • Comfort 8.5
  • Location 9.4
  • Services 8.1
  • Staff 8.5
  • Value for money 7.8

Recent reviews of Hôtel Mercure Carcassonne La Cité

  • Yhanee P

    Sep 2018

    Verified Stay

    Lovely Hotel

    We stayed one night at this hotel as part of a touring holiday in 2017, and as we liked Carcassonne so much we decided to spend two nights of our holiday this year, one of which was our 25th wedding anniversary. We were happy with the hotel previously when we had a standard room, but this time we booked a superior/privilege room as it was our anniversary. The room was lovely and spacious, and looked out over the swimming pool, we could also see the towers of the city. We didn't dine at the hotel but we had breakfast and this was good quality with plenty of choice. As we were on a driving holiday it was important to us to have secure off street parking and this is provided. The staff were professional and courteous. All in all I would recommend this hotel, and I would be happy to stay there again