JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya


Jalan Embong Malang 85-89, Surabaya, Indonesia

ExcellentBased on 416 reviews


Cheapest rate

per night

Thu 12/8
Thu 12/15

Best Deals for JW Marriott Hotel Surabaya

Set your travel dates to check availability and prices
Thu 12/8
Thu 12/15
Thu 12/8
Thu 12/15
...and more
Show deals with
Nightly base price

About JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya provides modern 5-star accommodation in Surabaya. It has a gym, as well as a sauna, a Jacuzzi and an outdoor pool.

Guests can enjoy a range of relaxing treatments a...

Good to Know

To Downtown1.3 mi
Nearest airportSurabaya Juanda
Distance to airport9.0 mi


Check-in time2:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 315 458 888

Amenities at JW Marriott Hotel Surabaya

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Computer use available
  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Extra-long beds (> 2 meters)
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lowered sink
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Air purifiers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Picnic area
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Pool view
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Night club
  • Storage available
  • Private parking
  • Quiet street view
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Slippers
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Spa bath
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Children's high chair
  • Toothbrush
  • City view
  • Cleaning products
  • Clothes rack
  • Trash cans
  • Tumble dryer
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing


  • Kids toys
  • Bicycle rental
  • Aerobics
  • Evening entertainment
  • Fitness center
  • Massage


  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • Health club
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Conference rooms
  • Shuttle service (free)
  • Wedding services
  • Ticket service

Hotels Similar to JW Marriott Hotel Surabaya

Reviews for JW Marriott Hotel Surabaya

ExcellentBased on 416 verified guest reviews

Pros +
  • The well maintained room and excellent breakfast. (in 84 reviews)
  • "Excellent service,amazing breakfast and dinner." (in 82 reviews)
  • Nice pool and friendly staff. (in 71 reviews)
Cons -
  • Yes its 5 stat hotel ! (in 22 reviews)
  • "Surprisingly terrible service attitude of hotel's staffs at front desk, I served them" (in 20 reviews)
  • to many mosquito in lobby lounge (in 4 reviews)

Traveler type:
Sort by:
9.7 Excellent
Pros: spacious room, good view, close to mall. Cons: AC a little louder.

Photos of JW Marriott Hotel Surabaya

Where is JW Marriott Hotel Surabaya

Most Popular Landmarks

Tunjungan Plaza0.4 mi

Getting Around

Surabaya Pasar Turi0.9 mi

FAQs when booking at JW Marriott Hotel Surabaya

How close is JW Marriott Hotel Surabaya to the nearest airport, Surabaya Juanda Airport?

At 9 mi away, Surabaya Juanda Airport is the closest airport to JW Marriott Hotel Surabaya. The average expected drive time from JW Marriott Hotel Surabaya to Surabaya Juanda Airport is 0h 17m. It’s a good idea to research traffic trends between your hotel and the airport.

What is the best way for guests to get from Surabaya Juanda Airport to JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya has parking for hotel guests so for most visitors spending time in Surabaya, renting a car for around $60/day may be the best option. This will give you the ability to get to and from Surabaya Juanda Airport, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for JW Marriott Hotel Surabaya guests. This is often the most cost-effective method of transportation when visiting Surabaya.

Is there a pool at JW Marriott Hotel Surabaya?

Yes, JW Marriott Hotel Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

What is the JW Marriott Hotel Surabaya phone number?

The best way to contact JW Marriott Hotel Surabaya is by calling +62 315 458 888.

Does JW Marriott Hotel Surabaya have Wi-Fi available?

Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.

Is there a gym or fitness center at JW Marriott Hotel Surabaya?

Yes, JW Marriott Hotel Surabaya has a fitness center available to guests throughout their stay.

What is the check-out time at JW Marriott Hotel Surabaya?

12:00 PM is the check-out time at JW Marriott Hotel Surabaya. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at JW Marriott Hotel Surabaya, Surabaya?

Usually JW Marriott Hotel Surabaya room prices are around $76/night, with the cheapest deals starting from $66/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Is there a restaurant at JW Marriott Hotel Surabaya?

There is a restaurant located in JW Marriott Hotel Surabaya. Please contact them for kitchen hours. The hotel also has a bar.

Does JW Marriott Hotel Surabaya have a laundry service?

JW Marriott Hotel Surabaya does have a laundry service. Contact the property for details. Guests can also use ironing facilities.

How far is JW Marriott Hotel Surabaya from Ampel Mosque?

JW Marriott Hotel Surabaya is a walkable distance (2.2 mi) from Ampel Mosque, Surabaya.

Is JW Marriott Hotel Surabaya close to Monumen Kapal Selam?

Walking distance - there’s 1.1 mi between Monumen Kapal Selam and JW Marriott Hotel Surabaya.