Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers

Hotel
 

Jalan Embong Malang 25-31, Surabaya, Indonesia

ExcellentBased on 215 reviews
8.8

$74

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Mon 12/19

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About Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers provides an elegant setting while in Surabaya. It has a spa, as well as an outdoor pool, outdoor tennis courts and a Jacuzzi.

This 5-star hotel provides a sau...

Good to Know

To Downtown1.3 mi
Rating8.8
Nearest airportSurabaya Juanda
Distance to airport8.7 mi

Policies

Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 315 468 000

Amenities at Sheraton Surabaya Hotel & Towers

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • Computer use available
  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Hot spring bath
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Kitchenette
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness center
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Adapter
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Baby safety gates
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet

Activities

  • Bicycle rental
  • Fitness center
  • Water sport facilities (on site)
  • Outdoor tennis
  • Massage

Services

  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

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Reviews for Sheraton Surabaya Hotel & Towers

8.8
GreatBased on 216 verified guest reviews
8.9Couples
9.1Friends
8.6Families
8.4Solo

Pros +
  • Very attentive and friendly staff members. (in 48 reviews)
  • "Excellent service, good menu for breakfast" (in 44 reviews)
  • Good location friendly staff. (in 36 reviews)
Cons -
  • Very old room. (in 19 reviews)
  • The room is quite old (in 17 reviews)
  • "Old hotel, need a serious renovation" (in 17 reviews)

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Photos of Sheraton Surabaya Hotel & Towers

Where is Sheraton Surabaya Hotel & Towers

Most Popular Landmarks

Tunjungan Plaza0.2 mi

Getting Around

Surabaya Pasar Turi1.1 mi

FAQs when booking at Sheraton Surabaya Hotel & Towers

How close is Sheraton Surabaya Hotel & Towers to the nearest airport, Surabaya Juanda Airport?

At just 8.7 mi apart, the expected drive time from the nearest airport, Surabaya Juanda Airport, to Sheraton Surabaya Hotel & Towers is 0h 17m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

What is the best way for guests to get from Surabaya Juanda Airport to Sheraton Surabaya Hotel & Towers?

For the most freedom while visiting Surabaya, consider renting a car for about $60/day and parking it at Sheraton Surabaya Hotel & Towers where they offer parking spaces to hotel guests. Rideshare apps and taxis remain a very common solution for Sheraton Surabaya Hotel & Towers guests. This is often the most cost-effective method of transportation when visiting Surabaya.

Is there a pool at Sheraton Surabaya Hotel & Towers?

Yes, Sheraton Surabaya Hotel & Towers has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

What is the Sheraton Surabaya Hotel & Towers phone number?

For questions regarding your hotel or your stay, call +62 315 468 000.

Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Sheraton Surabaya Hotel & Towers?

Yes, Sheraton Surabaya Hotel & Towers has a fitness center available to guests throughout their stay.

What is the check-out time at Sheraton Surabaya Hotel & Towers?

Sheraton Surabaya Hotel & Towers has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

How much does it cost to stay at Sheraton Surabaya Hotel & Towers, Surabaya?

Usually Sheraton Surabaya Hotel & Towers room prices are around $69/night, with the cheapest deals starting from $57/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Is there a restaurant at Sheraton Surabaya Hotel & Towers?

Yes, food can be ordered from the Sheraton Surabaya Hotel & Towers restaurant. Opening times may vary. There is also a bar and lounge area in the hotel.

Does Sheraton Surabaya Hotel & Towers have a laundry service?

This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

How far is Sheraton Surabaya Hotel & Towers from Ampel Mosque?

Sheraton Surabaya Hotel & Towers is a walkable distance (2.3 mi) from Ampel Mosque, Surabaya.

Is Sheraton Surabaya Hotel & Towers close to Monumen Kapal Selam?

0.8 mi - making Monumen Kapal Selam a reasonable walk or short drive/taxi from Sheraton Surabaya Hotel & Towers.