Sheraton Surabaya Hotel & Towers


Jalan Embong Malang 25-31, Surabaya, Indonesia

ExcellentBased on 304 reviews


Cheapest rate

per night

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Thu 5/20

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Reviews for Sheraton Surabaya Hotel & Towers

ExcellentBased on 304 reviews
Rating Summary
  • Cleanliness8.7
  • Comfort8.8
  • Facilities7.5
  • Food10.0
  • Location9.3
  • Room quality10.0
  • Services8.7
  • Staff9.3
  • Value for money8.3
Who stays here?
  • Families with young children 
  • Families most popular!
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travelers 
Top comments

Professional Staff!

About Sheraton Surabaya Hotel & Towers

Recently refurbished, Sheraton Surabaya Hotel & Towers provides elegant 5-star accommodation in Surabaya. It has a gym, as well as an outdoor pool, outdoor tennis courts and a Jacuzzi.


Good to Know

Distance to city centre

1.1 mi

Location rating


Nearest airport

Surabaya Juanda

Distance to airport

8.7 mi



2:00 PM


12:00 PM


Wi-Fi available in all areas, Internet, Free Wi-Fi


Pets not allowed


Policies vary by room type and provider.

Contact Number

+62 315 468 000

Amenities at Sheraton Surabaya Hotel & Towers

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


Computer use available, ATM on-site, Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Cribs available, Feather pillow, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Shoeshine, Shops (on site), Room service, Smoke ...


Fitness center, Water sport facilities (on site), Outdoor tennis, Massage


Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Contactless check-in/check-out, Tour desk, Face masks for guests available, Spa, 24-hour sec...

Photos of Sheraton Surabaya Hotel & Towers

Where is Sheraton Surabaya Hotel & Towers

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Does Sheraton Surabaya Hotel & Towers have COVID-19 safety policies in place?

    Sheraton Surabaya Hotel & Towers has implemented a comprehensive cleaning plan and social distancing guidelines to reduce the chances of contracting COVID-19. Check with our partner Global Cleanliness Council for more details.

  • How close is Sheraton Surabaya Hotel & Towers to the nearest airport, Surabaya Juanda?

    The distance between the closest airport, Surabaya Juanda, and Sheraton Surabaya Hotel & Towers is 8.7 mi and the expected drive time is about 17min. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Surabaya Juanda to Sheraton Surabaya Hotel & Towers?

    Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Sheraton Surabaya Hotel & Towers?

    Yes, Sheraton Surabaya Hotel & Towers has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Sheraton Surabaya Hotel & Towers phone number?

    For questions regarding your hotel or your stay, call +62 315 468 000.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sheraton Surabaya Hotel & Towers?

    Yes, Sheraton Surabaya Hotel & Towers has a fitness center available to guests throughout their stay.

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