Intercontinental Cleveland, An IHG Hotel

Intercontinental Cleveland, An IHG Hotel


9801 Carnegie Avenue, Cleveland, OH, United States

ExcellentBased on 152 reviews


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About Intercontinental Cleveland, An IHG Hotel

Situated in Cleveland, InterContinental Cleveland offers luxury 4-star accommodation, as well as a sauna. It also provides an express check-in and check-out feature, valet parking and meeting rooms. <...

Good to Know

To Downtown3.8 mi
Nearest airportCleveland Hopkins Intl
Distance to airport13.4 mi


Check-in time4:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 216 707 4100

Amenities at Intercontinental Cleveland, An IHG Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Computer use available
  • ATM on-site
  • Executive lounge access
  • Family rooms
  • Feather pillow
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Parking
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Bathrobe
  • Private bathroom
  • 24hr front desk
  • Storage available
  • Private parking
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • First-aid kit
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Enhanced cleaning
  • Bathtub
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Toothbrush
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Wardrobe or closet
  • Drying rack for clothing


  • Fitness center
  • Pay-per-view channels


  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • 24-hour security
  • Conference rooms
  • Wedding services
  • Ticket service

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Reviews for Intercontinental Cleveland, An IHG Hotel

Very goodBased on 152 verified guest reviews

Pros +
  • Staff very helpful and professional. (in 31 reviews)
  • Beautiful room and wonderful staff. (in 26 reviews)
  • good I had room service. (in 22 reviews)
Cons -
  • Too far to walk from parking. (in 4 reviews)
  • Restaurant food was so-so and coffee was not good. (in 4 reviews)
  • Not a deal breaker for us. (in 3 reviews)

Photos of Intercontinental Cleveland, An IHG Hotel

Where is Intercontinental Cleveland, An IHG Hotel

Most Popular Landmarks

Children's Museum of Cleveland0.4 mi
Cleveland Museum of Art0.7 mi
Cuyahoga Valley National Park16.8 mi
Wolstein Center3.0 mi
Progressive Field3.4 mi
Quicken Loans Arena3.6 mi

Getting Around

Cleveland Tubbs Jones Transit Ctr - 2115 E 22nd St2.8 mi
Cleveland Greyhound Station3.3 mi
Cleveland Cleveland Station4.0 mi
Cleveland Lyndhurst6.2 mi

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