For free shuttle car booking, I had to wait for more than 10 mins. Even I called twice to arrange the shuttle car booking, the person who are in charge of service desk asked me to wait for 20 mins. My family and I too tired due to 10 hours flight and we needed tk wait another 20 minutes more and it made me quite disappointed. The location is quite neer from Incheon int'l airport Terminal 1 and there are ome of Emart store which is biggest supermarket chain in Korea near this officetel. Room is quite clean bit amenities quality such as towel is below average compares with local motel, not hotel. The driver of shuttle car was very kind.