From the moment that I checked in & throughout my stay the staff were wonderful, especially at the Lounge Bar. The room & the buffet breakfast were very good, as was the pool. Close proximity to the airport & SM Mall of Asia. Staff were fantastic, friendly and professional. Rooms were spacious and well maintained, and facilities great. Breakfast was a bit pricey but a good selection. The concierge was very helpful when we were asking for recommendations on what to say and booked us a driver. I have requested for a weighing scale to check our luggage because we're flying out the following morning. They said the scales are only available for guests in the suites only. I complained and they came back with a weighing scale with a broken glass which they said from their Admin office. They made me sign a piece of paper saying that i should return the said scale before i check out. Really, for the hotel cost that we paid! They were good in making me feel inferior compared to a guest in a suite, for a weighing scale that is!