Hotel Universel

Hotel Universel


2300, chemin Sainte-Foy, Québec City, QC, Canada

GoodBased on 2,388 reviews


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About Hotel Universel

Hotel Universel Quebec City provides comfortable 3-star accommodation in Quebec City. It has a gym, as well as a sauna, an indoor pool and a Jacuzzi.

Guests can enjoy the outdoors on the terr...

Good to Know

To Downtown3.5 mi
Nearest airportQuébec City
Distance to airport5.2 mi


Check-in time4:00 PM
Check-out time11:00 AM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 418 653 5250

Amenities at Hotel Universel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Fire extinguisher
  • Elevator
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Hot tub
  • Microwave
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Enhanced cleaning
  • No smoking
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Spa bath
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Body soap
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Air-conditioned
  • Refrigerator
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Desk
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)
  • Dining area
  • Private bathroom
  • Garden
  • 24hr front desk
  • Kitchenette
  • Steam room
  • Storage available
  • Private parking


  • Fitness center


  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Face masks for guests available
  • Health club
  • Spa

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Reviews for Hotel Universel

OkayBased on 2,388 verified guest reviews

Pros +
  • My young daughter loved the pool (in 79 reviews)
  • Very clean and comfortable rooms (in 66 reviews)
  • "Friendly staff, nice, clean, big room" (in 45 reviews)
Cons -
  • room was ABSOLUTELY HORRIBLE. (in 59 reviews)
  • Outside door does not seal and hear screaming noise from the pool area. (in 34 reviews)
  • The hotel was dirty and needed maintenance. (in 32 reviews)

Photos of Hotel Universel

Where is Hotel Universel

Most Popular Landmarks

Le Relais10.7 mi
Village Vacances Valcartier14.2 mi
Stoneham Mountain Resort17.3 mi
Quebec Aquarium Park2.5 mi
Aquarium du Quebec2.5 mi
Mont Sainte-Anne26.4 mi

Getting Around

Québec City Pyramide de Sainte-Foy0.2 mi
Québec City Université Laval0.8 mi
Québec City Laurier (chul)1.2 mi
Québec City Sainte-Foy1.4 mi
Québec City Sainte-Foy2.4 mi
Québec City Musée national des Beaux-Arts2.7 mi

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