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Fairmont Le Chateau Frontenac
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Fairmont Le Chateau Frontenac Hotel

1 rue des Carrieres 1 rue des Carrieres, Québec City, QC G1R 4P5, Canada Show Map | Official Site

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8.1
Excellent from 1,397 reviews
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About Fairmont Le Chateau Frontenac

Centrally located, Fairmont Le Chateau Frontenac allows for easy access to Quebec City's main tourist and retail hot spots. Guests can also expect luxury as the hotel boasts a heated pool, a limousine service and views of St Lawrence River.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa and wellness centre, Spa du Château. Corporate amenities include a business centre and meeting rooms. It also has a fitness centre with a swimming pool.

The rooms are air conditioned and include a coffee maker, wireless internet access and a mini bar. They all have ironing facilities, a radio and a telephone.

Fairmont Hotel Le Chateau Frontenac Quebec City boasts a variety of meal options with its very own restaurants, Champlain Restaurant and Bistro Le Sam. Meals can be enjoyed at the in-house restaurant, Place Dufferin. Guests are also invited to relax with a drink at 1608 - Wine & Cheese Bar.

The area around Fairmont Le Chateau Frontenac Canada has a range of cafés and restaurants. It is within a 20-minute walk of Levis - Quebec Ferry Terminal and Palais Station, which allows convenient access in and around Quebec City.

Excellent 8.1
1,398 guest reviews

Hotel Features

Activities

Fitness center, Skiing, Massage, Board games/puzzles, Pay-per-view channels, Ski-in/Ski-out

Policy

Pets allowed on request. Charges may apply.

Services

Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Airport shuttle (surcharge), Ski storage, Daily housekeeping, Fax/photocopying, Special diet menus (on request), Tour desk, Shuttle service (additional charge), Ticket service, Contactless check-in/check-out, Face masks for guests available, 24-hour security, Spa, Babysitting/child services (surcharge), Ski shuttle (surcharge), Wedding services

General

Increased accessibility, EV charging station, ATM on-site, Gift shop, Laundry facilities, Room service, Smoke alarms, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Sauna, Storage available, Linens, Towels, Elevator, Minibar, Iron and ironing board, Accessible by elevator, Allergy-free room, Bathtub, Body soap, Breakfast in the room, Bridal suite, Carpeted, Children's television networks, City view, Coffee machine, Conditioner, Desk, Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Heated pool, Heating, Inner courtyard view, Interconnected room(s) available, Kids meals, Kid-friendly buffet, Newspapers, Pants press, Private bathroom, Private check-in/check-out, Private parking, Radio, River view, Roll-in shower, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Sofa, Soundproof rooms, Tea/coffee maker, Telephone, Toilet, Toilet paper, Valet parking, Vending machine (drinks), VIP room facilities, Wardrobe or closet, Wine glasses, Ironing service, Shoeshine, Shops (on site), Bathrobe, Spa and wellness center, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Child pool, Coffee shop, Safe, Parking (surcharge), Terrace/Patio

Internet

Wi-Fi, Internet (surcharge)

Check-in

From 4:00 PM

Check-out

Prior to 12:00 PM

Fairmont Le Chateau Frontenac reviews

Fairmont Le Chateau Frontenac
8.1
Excellent
from 1,398 reviews

Rating summary

  • Cleanliness 9.2
  • Comfort 9.1
  • Location 9.8
  • Services 8.8
  • Staff 9.3
  • Value for money 7.6

Recent reviews of Fairmont Le Chateau Frontenac

  • Lorraine

    Young couples

    Jun 2018

    Verified Stay

    gorgeous sight and old charm!

    lovely just lovely!!!

    10.0
  • Bennie B

    Mar 2018

    Verified Stay

    We Loved this Hotel

    This was a perfect hotel for us. The service was outstanding from start to finish. We were upgraded to an enormous, beautifully furnished room with an equally enormous bath. When we opened the door to our room, we walked down a hall lined with closets and then entered the bedroom. As a result, we never heard a sound from the hall or anywhere. It was extremely quiet. Due to a luggage problem, I needed to use the services of the Concierge. They were amazing. They are totally bilingual and gracious and extremely competent. They went to bat for me on the phone and worked extremely hard to resolve my problem. I say 'they' because the Concierge desk usually has at least two persons all the time. We enjoyed walking around the beautiful interior of the hotel and enjoying the art installations. The boardwalk can be accessed through a door on the lower level so we enjoyed both day and nighttime walks on the Boardwalk, stopping to enjoy street music and just soak up the atmosphere. The only place where we could suggest improvement was at Le Bistro Sam. The breakfast buffet was lovely, but we ordered fish and chips one night at Le Bistro. The quality wasn't up to the standards one would expect. The fish was dry and not nicely breaded. On another night, our meal was much better, but not outstanding. Our drinks were outstanding, as was our service. Sitting by the window overlooking the river sipping a beautiful cocktail was a memorable experience. We reluctantly left this beautiful, well run hotel and would certainly return.

    10.0