Benefit at this lodging is great, nothing I inquired for was ever an issue and at the conclusion of the day that's all that things. They too talk fluently in English. The rooms were comfortable and exceptionally clean, in spite of the fact that very old-fashioned looking. The negative comment here was the bed definitely need new sleeping cushions. Breakfast was sublime. No tea or coffee making area within the room which came as a surprise, but the pot was available on if you want to request from the reception. Location is just a walking distance to the Main Square. Overall, an awesome place to have a short visit in Krakow.