Hotel Okura Macau
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Hotel Okura Macau Hotel

Avenida Marginal Flor de Lotus Avenida Marginal Flor de Lotus, Macau Show Map

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8.9
Excellent from 1,174 reviews
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About Hotel Okura Macau

Hotel Okura Macau offers 5-star accommodation, as well as a private cinema, a sauna and a private beach. Offering free Wi-Fi, a restaurant and an outdoor pool, the hotel is within a 10-minute walk of Macau Stadium and Fortune Diamond.

This relaxed hotel offers an on-site gym, a Jacuzzi and a free shuttle service. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.

The rooms at Hotel Okura Macau have air conditioning and include a pillow menu, luxury linen and a marble bathroom. They each offer slippers, converters/voltage adaptors and a mini bar. They are also equipped with cable/satellite channels, tea and coffee making facilities and a rain shower.

Hotel Okura Macau's on-site cocktail bar provides guests with an ideal place to relax with a well-made beverage. Room service is available 24 hours a day, and a wide selection of restaurants and cafés can also be found close by.

The position of the hotel permits convenient access to many tourist attractions. It is also within walking distance of Casino at Venetian Macao, Macau Jockey Club and Tai Pa Village.

Excellent 8.9
1,174 guest reviews

Hotel Features

Activities

Cinema, Pay-per-view channels, Water park, Fitness center, Duty free shops, Casino, Massage

Policy

Pets not allowed

Services

Daily housekeeping, Fax/photocopying, Entertainment staff, 24-hour security, Special diet menus (on request), Tour desk, Conference rooms, Wake-up service, Shuttle service (free), Ticket service, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Photocopier service, Free airport shuttle, Spa, Wedding services

General

Physical distancing rules, Body soap, Property is cleaned by professional cleaning companies, Wine glasses, Process in place to check health of guests, Yukata (Japanese bathrobe), Bottle of water, Breakfast in the room, Bridal suite, Water slide, Jacuzzi, Carpeted, CCTV in common areas, CCTV outside property, City view, Hand sanitizer in guest accommodation and key areas, Ironing service, Clothes rack, Coffee machine, Shoeshine, Conditioner, Shops (on site), Use of cleaning chemicals that are effective against coronavirus, Desk, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Dining area, Dining table, Electric kettle, Guests can opt-out of accommodation cleaning service, Entire unit wheelchair accessible, Executive lounge access, Staff follow all safety protocols as directed by local authorities, Family rooms, Safe, Feather pillow, Sauna, Fire extinguisher, Flat-screen TV, Free toiletries, Hardwood or parquet floors, Hypoallergenic pillow, Interconnected room(s) available, Key card access, Kids meals, Kid-friendly buffet, Bathrobe, Garden, Laptop safe, Lockers, Lowered sink, Newspapers, Non-feather pillow, ATM on-site, Pants press, Pool view, Private bathroom, Gift shop, Laundry facilities, First-aid kit, Raised toilet, Room service, Smoke alarms, Roll-in shower, Safety deposit box, Seating area, Hot tub, Child pool, Indoor pool, Outdoor pool, Shampoo, Private beach, Shower, Shower cap, Shower chair, Restaurant, Bar/Lounge, Designated smoking area, Express check out, Parking, Hairdryer, Steam room, Storage available, Slippers, Cable or satellite TV, Non-smoking rooms available, Socket near the bed, Air-conditioned, Terrace/Patio, Increased accessibility, Sofa, Linens, Towels, Fireplace, Spa bath, Elevator, Minibar, Tea/coffee maker, Telephone, Coffee shop, Iron and ironing board, Toilet, Toilet paper, Accessible by elevator, 24hr front desk, Toilet with grab rails, Toothbrush, Adapted bath, Adapter, Trash cans, Tumble dryer, TV, Upper floors accessible by elevator, Additional toilet, Alarm clock, Valet parking, VIP room facilities, Bathtub, Walk-in shower, Bidet, Wardrobe or closet, Physical distancing in dining areas

Internet

Wi-Fi available in all areas, Free Internet, Free Wi-Fi

Check-in

From 3:00 PM

Check-out

Prior to 11:00 AM

Hotel Okura Macau reviews

Hotel Okura Macau
8.9
Excellent
from 1,174 reviews

Rating summary

  • Cleanliness 9.2
  • Comfort 9.1
  • Location 9.0
  • Services 9.1
  • Staff 9.1
  • Value for money 8.2

Recent reviews of Hotel Okura Macau

  • Mikayla L

    Dec 2018

    Verified Stay

    Highly Recommended

    We really enjoyed our stay at the Okura Hotel in Macau. The rooms were just amazing, and the value you get with full access to the Galaxy Complex including the wave pools and lazy river is excellent. Staff can't do enough for you. Highly recommended. It’s an unforgettable and meaningful experience! Thank you for Guest Relations Team’s, especially Grace Tai and William Kwan, kind assistance and arrangement in advance to create such wonderful experiences for our special occasion. It’s our first time to stay in your hotel, and you show your support to my surprise. It is really out of our expectations, such as free upgrade & complimentary birthday cake. We will choose your hotel for next stay definitely! Once again, thank you Guest Relations Team. Appreciate your service excellence!

    10.0
  • Leeland K

    Aug 2018

    Verified Stay

    Unlimited Fun For 3 Days

    We had a Fantastic time staying at Okura for 3 days! From the moment we entered the room, the kids were amazed at the room and when they saw the pools from the window - they can’t wait to jump into the water. Checked in and checked out were smooth and the staff was all friendly and kind! Room was spacious and the bed was super comfy! Can’t wait to come back again. We’ve been sharing this with our friends and family and they also want to stay at Okura next time they visit Macau! Nothing more I could ask for just continue giving the guest the great service that you provide.

    10.0
  • Imara B

    Jun 2018

    Verified Stay

    Superb Location

    The superb location at the new Cotai strip beside the Galaxy is just perfect to enjoy gaming and food. No need to go to the old Macau area on the other side. Japanese ladies greeting in the lifts are good. Rooms are ample spacious with a great Tub! The room was large and all so very clean. The bathroom is fully equipped to your convenience. Bath and large shower stall were amazing. Good water pressure. The bed is lovely. Nice pillows and great views of the area. If carrying luggage it may be difficult to find location. The gym is quite small though. Breakfast was good, but if possible, upgrade to the club lounge because the breakfast served there is better.

    8.5