Hotel Lagoon

Hotel Lagoon


Mexico, Manzana 19, Chetumal, Quintana Roo, Mexico

ExcellentBased on 341 reviews


Cheapest rate

per night

Fri 9/17
Sat 9/18
...and more

Best Deals for Hotel Lagoon

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Fri 9/17
Sat 9/18
Fri 9/17
Sat 9/18
...and more

Reviews for Hotel Lagoon

ExcellentBased on 341 reviews
Rating Summary
  • Cleanliness8.3
  • Comfort8.1
  • Location7.7
  • Services7.9
  • Staff8.5
  • Value for money8.4
Who stays here?
  • Families most popular!
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travelers 

About Hotel Lagoon

Located in Chetumal, Hotel Lagoon is within a 15-minute drive of Chetumal International Airport and provides an outdoor pool and free wireless internet access in all areas. It also offers room service...

Good to Know

Distance to city centre

5.7 mi

Location rating




2:00 PM


12:00 PM


Free Wi-Fi


Pets allowed on request. Charges may apply.


Policies vary by room type and provider.

Contact Number

+52 983 834 5270

Amenities at Hotel Lagoon

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Non-smoking rooms available
  • Terrace/Patio
  • Increased accessibility
  • Family rooms
  • Beach towels
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Room service
  • Smoke alarms
  • Shower
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Outdoor pool
  • Kids meals
  • CCTV outside property
  • Balcony
  • Restaurant
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Tile/marble floor
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • Children's television networks
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Plunge pool
  • TV
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Wardrobe or closet
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking


  • Daily housekeeping
  • Currency exchange on-site
  • Grocery deliveries
  • Laundry service
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • 24-hour security

Photos of Hotel Lagoon

Where is Hotel Lagoon

Getting Around

Chetumal central bus station6.7 mi
Bacalar Bacalar12.5 mi
Bacalar Bacalar13.0 mi
Bacalar Bacalar13.0 mi

FAQs when booking at Hotel Lagoon

  • Is Hotel Lagoon considered pet-friendly?

    Hotel Lagoon welcomes most household pets.

  • Is there a pool at Hotel Lagoon?

    Yes, Hotel Lagoon has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Hotel Lagoon phone number?

    For questions about Hotel Lagoon and your reservation, contact the front desk directly at +52 983 834 5270.

  • Does Hotel Lagoon have Wi-Fi available?

    Yes, Hotel Lagoon has Wi-Fi available to hotel guests.

  • What is the check-out time at Hotel Lagoon?

    Hotel Lagoon has a normal check-in time of after 2:00 PM, and check-out time of before 12:00 PM.

  • Is there a restaurant at Hotel Lagoon?

    Yes, food can be ordered from the Hotel Lagoon restaurant. Opening times may vary.

  • Does Hotel Lagoon have a laundry service?

    Yes, there is a hotel laundry service for guests at Hotel Lagoon.

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