Staff very friendly and as usual in Japan, very helpful and efficient. All spoke English fairly well. The rooms are small, but comfortable, with all the usual amenities. Free WiFi which worked OK too. Bed very comfy and room kept very clean. This is a mid-range hotel without any of the luxuries associated with a higher class of hotel, but it was very good value, comfortable and convenient for me - ideally located 5 mins from the station. Nearby are lots of restaurants and bars, and it isn't necessary to wander too far to get all sorts of good food. Didn't have breakfast or try the pizza place, but I hear it is good. Yotsuya also a quieter area in the evenings, so no noise to speak of either. Cons: -Most uncomfortable hotel bed I've ever slept in -Really small room (but likely just typical for Japan from what I've read) -No wash cloths provided -Not super clean; vent in shower was covered in thick dust, walls covered in scuff marks and need to be painted.