Our experience from booking the hotel to check-in, checkout was absolutely fantastic. This is a nice clean, comfortable hotel with a good breakfast as well, we also got a huge balcony with an outstanding view. The owners and the staff were very friendly and helpful. The hotel is 1km away from the train station but the owners were very nice to pick us up and also drop us off which was very helpful given our luggage. The hotel also has a lift, which helps if you have a heavy luggage. The only thing I would request next time would be a room on one of the upper floors as people could see us easily from the road if we were out on the terrace, which we often were as the views were stunning and the weather was too nice to sit inside. Overall, a very nice and comfortable hotel with very warm and experienced hosts, would highly recommend for anyone staying in Grindelwald!