We were pleasantly surprised! We had a room on 3rd floor with small balcony overlooking the main street. Basic room, comfortable bed was very clean, bathroom needs updating. Staff very helpful and pleasant. Breakfast is mainly sweet cakes which are not to my taste. There is a little cafe down the road which do lovely coffee and there is the station bar also which do a very good coffee. The hotel is close to train and bus station. Very pleasant walk to old town and loads to see and do. We did a boat trip around the Ortigia island in the evening it was beautiful to see it at sunset. Here I had to endure the receptionists sitting in the office adjacent to the reception chain smoke for the whole time I was working on the computer in the lobby. This created a public health risk to myself and anyone else who might have been in the area at the time. Effectively, I was subjected to passively inhaling her cigarette smoke. From my perspective, this made the whole area wreak of offensive cigarette smoke.