We like the design of everything in this place. The bathroom was really nice and very clean, there are free toiletries and a hairdryer available for your comfort. I found the staff here to be very professional and every time I called for room service they gave me the impression that nothing was too much of a problem. I cannot say enough about the staff, they were courteous, very helpful and recommending places to eat, polite and always just ready to help in any way. There's a traditional onsen that you can enjoy. Opt to go there in the middle of the night when no one is there so you can have it all for yourself. Everything was amazing and exceeded our expectations, will definitely come back here.