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Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof Hotel

Bahnhofstrasse 55 Bahnhofstrasse 55, 3920 Zermatt, Valais, Switzerland Show Map | Official Site

Excellent from 300 reviews
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About Grand Hotel Zermatterhof

Boasting a sauna and an indoor pool, Grand Hotel Zermatterhof is located in Zermatt and provides stylish accommodation. It features panoramic mountain views and 5-star rooms.

Guests can enjoy the sun on the terrace or have a drink at the lounge bar. It also provides babysitting services, a currency exchange and a reception that operates 24 hours a day. It also has its very own spa and wellness centre, Vita Borni.

Those staying at Grand Hotel Zermatterhof Zermatt can enjoy the stylish rooms that offer a mini bar and a radio. Honeymoon suites are also available.

Guests of Zermatterhof are welcome to sample international, French and Mediterranean cuisine at Prato Borni, or try Mediterranean meals at Brasserie Lusi. In the evening, guests are invited to enjoy a drink in the comfortable lounge bar. A wide variety of cafés and restaurants are also found in the surrounding area.

The hotel is close to Zermatt's well-known attractions, with Zermatt-Matterhorn Ski Resort just a 10-minute walk away. Klein Matterhorn, Matterhorn and Stockhorn Zermatt are close by.

Excellent 9.0
300 guest reviews

Hotel Features


Fitness center, Bicycle rental, Game room, Golf, Skiing, Tennis, Hiking, Massage, Library, Board games/puzzles, Cycling, Indoor play area


Pets allowed on request. Charges may apply.


Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wake-up service, Airport shuttle (surcharge), Ski storage, Daily housekeeping, Fax/photocopying, Hammam (Turkish bath), Ski pass vendor, Ski school, Special diet menus (on request), Shuttle service (free), Spa, Babysitting/child services (surcharge), Train station shuttle, Wedding services


Complimentary breakfast, Increased accessibility, ATM on-site, Cribs available, Laundry facilities, Room service, Smoke alarms, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Hairdryer, Cable or satellite TV, 24hr front desk, Refrigerator, Sauna, Designated smoking area, Storage available, Terrace/Patio, Linens, Towels, Fireplace, Elevator, Minibar, Accessible by elevator, Adapter, Alarm clock, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carpeted, City view, Coffee machine, Conditioner, Desk, Electric kettle, Entire unit wheelchair accessible, Feather pillow, Fire extinguisher, Flat-screen TV, Free toiletries, Fruits, Garden view, Heated pool, Hardwood or parquet floors, Heating, Interconnected room(s) available, Key card access, Landmark view, Laptop safe, Mountain view, Newspapers, Outdoor furniture, Pants press, Pool towels, Pool with a view, Private bathroom, Quiet street view, Radio, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Slippers, Snack bar, Socket near the bed, Sofa, Soundproof rooms, Soundproofing, Tea/coffee maker, Telephone, Tile/marble floor, Toilet, Toilet paper, Toothbrush, Trash cans, TV, Upper floors accessible by elevator, Wardrobe or closet, Wine glasses, Ironing service, Packed lunches, Shoeshine, Bathrobe, Garden, Spa and wellness center, Beach towels, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, CCTV outside property, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Safe, Steam room, 24-hour check-in


Free Wi-Fi, Internet, Wi-Fi available in all areas


From 2:00 PM


Prior to 12:00 PM

Grand Hotel Zermatterhof reviews

Grand Hotel Zermatterhof
from 300 reviews

Rating summary

  • Cleanliness 9.7
  • Comfort 9.6
  • Location 9.9
  • Services 9.4
  • Staff 9.5
  • Value for money 8.6

Recent reviews of Grand Hotel Zermatterhof

  • Dramond M

    Mar 2018

    Verified Stay

    Best Experience

    I travel often and have stayed at many places, but I must say it is very rare that I experience a hotel where everyone on the staff - from the front desk, to the restaurant, to the housekeeping, to the spa, to the ski room concierge, and to the General Manager himself - were just 5* exceptional. When I experience this, I know it is a sign of top leadership (Mr. Biner) that resonates with an outstanding team hired, who are happy about caring for these guests. Even during a time when we were snowed in and unable to leave Zermatt when needed, the team handled the scenario professionally and with positivity. All the guests needed to stay longer as we were unable to leave, and the Grand Zermatterhof team managed this, from my perspective, smoothly. I loved my room, which was such a gift to be upgraded for my birthday - thank you. I enjoyed every minute of it, and the utmost kindness from the overall staff. Zermatt was a winter wonderland gorgeous place to be already, and the hotel and team made it even more spectacular of an experience. As for the rest, swimming pool is very nice and really big, a bit cold at 27 degrees for my taste. The spa is OK, nothing to scream about. We only tried 1 of the 3 restaurants for dinner, food was tasty, we would have liked a bit more variety, it was the same menu both times we went there 5 days apart. Breakfast buffet is quite good too. All in all it was a good experience, we will definitely return if we go back to Zermatt next year but with a good pair of ear plugs.