Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof Hotel

Bahnhofstrasse 55 Bahnhofstrasse 55, 3920 Zermatt, Valais, Switzerland Show Map

Excellent from 305 reviews
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About Grand Hotel Zermatterhof

Boasting a sauna and an indoor pool, Grand Hotel Zermatterhof is located in Zermatt and provides stylish accommodation. It features panoramic mountain views and 5-star rooms.

Guests can enjoy the sun on the terrace or have a drink at the lounge bar. It also provides babysitting services, a currency exchange and a reception that operates 24 hours a day. It also has its very own spa and wellness centre, Vita Borni.

Those staying at Grand Hotel Zermatterhof Zermatt can enjoy the stylish rooms that offer a mini bar and a radio. Honeymoon suites are also available.

Guests of Zermatterhof are welcome to sample international, French and Mediterranean cuisine at Prato Borni, or try Mediterranean meals at Brasserie Lusi. In the evening, guests are invited to enjoy a drink in the comfortable lounge bar. A wide variety of cafés and restaurants are also found in the surrounding area.

The hotel is close to Zermatt's well-known attractions, with Zermatt-Matterhorn Ski Resort just a 10-minute walk away. Klein Matterhorn, Matterhorn and Stockhorn Zermatt are close by.

Excellent 9.3
305 guest reviews

Hotel Features


Bicycle rental, Board games/puzzles, Game room, Golf, Cycling, Skiing, Fitness center, Tennis, Indoor play area, Hiking, Massage, Library


Pets allowed on request. Charges may apply.


Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Hammam (Turkish bath), Laundry service, Meeting/Banquet facilities, Ski pass vendor, Ski school, Special diet menus (on request), Spa, Airport shuttle (surcharge), Babysitting/child services (surcharge), Train station shuttle, Ski storage, Shuttle service (free), Wedding services


Wine glasses, ATM on-site, Electric kettle, Entire unit wheelchair accessible, Cribs available, Feather pillow, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Fruits, Shoeshine, Garden view, Heated pool, Room service, Smoke alarms, Hardwood or parquet floors, Heating, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Hot tub, Interconnected room(s) available, Indoor pool, Key card access, CCTV outside property, No smoking, Restaurant, Bar/Lounge, Landmark view, Hand sanitizer in guest accommodation and key areas, Laptop safe, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Mountain view, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Outdoor furniture, Delivered food is securely covered, Pants press, Food can be delivered to guest accommodation, Complimentary breakfast, Guests can opt-out of accommodation cleaning service, Pool towels, Staff follow all safety protocols as directed by local authorities, Pool with a view, Bathrobe, Private bathroom, Garden, 24hr front desk, Designated smoking area, Steam room, Storage available, Quiet street view, Spa and wellness center, Radio, Terrace/Patio, Increased accessibility, Beach towels, Linens, Towels, Safety deposit box, Fireplace, Seating area, Elevator, Minibar, Shampoo, Shower, 24-hour check-in, Shower cap, Accessible by elevator, Adapter, Slippers, First-aid kit, Snack bar, Socket near the bed, Sofa, Alarm clock, Balcony, Soundproof rooms, Bathtub, Soundproofing, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Tea/coffee maker, Telephone, Carpeted, Tile/marble floor, Refrigerator, Toilet, Toilet paper, Safe, Sauna, Toothbrush, City view, Trash cans, Coffee machine, TV, Upper floors accessible by elevator, Conditioner, Desk, Wardrobe or closet


Wi-Fi available in all areas, Internet, Free Wi-Fi


From 2:00 PM


Prior to 12:00 PM

Grand Hotel Zermatterhof reviews

Grand Hotel Zermatterhof
from 305 reviews

Rating summary

  • Cleanliness 9.6
  • Comfort 9.6
  • Location 9.9
  • Services 9.4
  • Staff 9.5
  • Value for money 8.6

Recent reviews of Grand Hotel Zermatterhof

  • Dramond M

    Mar 2018

    Verified Stay

    Best Experience

    I travel often and have stayed at many places, but I must say it is very rare that I experience a hotel where everyone on the staff - from the front desk, to the restaurant, to the housekeeping, to the spa, to the ski room concierge, and to the General Manager himself - were just 5* exceptional. When I experience this, I know it is a sign of top leadership (Mr. Biner) that resonates with an outstanding team hired, who are happy about caring for these guests. Even during a time when we were snowed in and unable to leave Zermatt when needed, the team handled the scenario professionally and with positivity. All the guests needed to stay longer as we were unable to leave, and the Grand Zermatterhof team managed this, from my perspective, smoothly. I loved my room, which was such a gift to be upgraded for my birthday - thank you. I enjoyed every minute of it, and the utmost kindness from the overall staff. Zermatt was a winter wonderland gorgeous place to be already, and the hotel and team made it even more spectacular of an experience. As for the rest, swimming pool is very nice and really big, a bit cold at 27 degrees for my taste. The spa is OK, nothing to scream about. We only tried 1 of the 3 restaurants for dinner, food was tasty, we would have liked a bit more variety, it was the same menu both times we went there 5 days apart. Breakfast buffet is quite good too. All in all it was a good experience, we will definitely return if we go back to Zermatt next year but with a good pair of ear plugs.