Hotel Firefly

Hotel Firefly


Schluhmattstrasse 55, Zermatt, Valais, Switzerland

ExcellentBased on 261 reviews


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About Hotel Firefly

This modern hotel in Zermatt offers complimentary wireless internet, as well as a Jacuzzi and ski in/out facilities. It also provides a ski school, an indoor pool and a sauna.

Firefly Luxury ...

Good to Know

To Downtown0.3 mi


Check-in time4:00 PM
Check-out time11:00 AM
InternetWi-Fi available in all areas
PolicyPets allowed on request. Charges may apply.
Payment & CancellationPolicies vary by room type and provider.
Front desk number+41 27 967 76 76

Amenities at Hotel Firefly

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Wine glasses
  • Electric kettle
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Breakfast included
  • Hypoallergenic
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hot tub
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Kitchenware
  • Bar/Lounge
  • Landmark view
  • Hand sanitizer in guest accommodation and key areas
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Outdoor dining area
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • Designated smoking area
  • Kitchenette
  • Steam room
  • Storage available
  • Spa and wellness center
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Linens
  • Towels
  • Safety deposit box
  • Fireplace
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Dishwasher
  • Shower cap
  • Oven
  • Accessible by elevator
  • Adapter
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Allergy-free room
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Spa bath
  • Stovetop
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Toaster
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • City view
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Upper floors accessible by elevator
  • Conditioner
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • DVD player


  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Books, DVDs, music for children
  • Cycling
  • Darts
  • Skiing
  • Gaming console
  • Fitness center
  • Tennis
  • Streaming service
  • Table tennis
  • Video games
  • Pool table
  • Water sport facilities (on site)
  • Hiking
  • Massage
  • Foosball table


  • Babysitting or child care
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Multi-lingual staff
  • Ski pass vendor
  • Ski school
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Health club
  • Spa
  • Ski storage
  • Shuttle service (additional charge)
  • Ticket service

Hotels Similar to Hotel Firefly

Reviews for Hotel Firefly

ExcellentBased on 261 verified guest reviews

Pros +
  • Staff very friendly and helpful (in 41 reviews)
  • Beautifully decorated room - very comfortable. (in 39 reviews)
  • Breakfast served in our room. (in 32 reviews)
Cons -
  • Cannot fault this hotel. (in 9 reviews)
  • Thanks a lot Firefly hotel! (in 4 reviews)
  • It was cloudy so the Matterhorn was AWOL. (in 2 reviews)

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Photos of Hotel Firefly

Where is Hotel Firefly

Most Popular Landmarks

Zermatt-Matterhorn Ski Resort0.5 mi
Gornerschlucht0.6 mi
Sunnegga Ski Resort1.2 mi
Riffelsee2.5 mi

Getting Around

Zermatt0.5 mi

FAQs when booking at Hotel Firefly

Is Hotel Firefly considered pet-friendly?

Yes, dogs and most pets in general are allowed at Hotel Firefly.

Is there a pool at Hotel Firefly?

Yes. Many people visiting Zermatt look for a hotel with a pool. Hotel Firefly has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

What is the Hotel Firefly phone number?

You can reach the front desk of Hotel Firefly at +41 27 967 76 76.

Does Hotel Firefly have Wi-Fi available?

Yes, Hotel Firefly has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Hotel Firefly?

Yes, there is a fitness center open to guests staying at Hotel Firefly.

What is the check-out time at Hotel Firefly?

Hotel Firefly check-out time is 11:00 AM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Hotel Firefly, Zermatt?

Prices at Hotel Firefly will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $553, though some users have found rates as low as $325. To see prices for your dates, enter them in the form above.

Does Hotel Firefly have a laundry service?

Yes, there are laundry services usually available at Hotel Firefly, Zermatt. There are irons (and ironing boards) at the property too.