the room was very clean, good mattress and linens. there was no shampoo just a general cleaner. the toilet paper was cheap and rough. The restaurant was fine for breakfast but really poor for dinner.
7.3
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DoubleTree by Hilton London Excel
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DoubleTree by Hilton London Excel Hotel
2 Festoon Way 2 Festoon Way, London, E16 1RH, United Kingdom Show Map
8.1
Excellent
from 2,964 reviews
About DoubleTree by Hilton London Excel
Situated in London, DoubleTree By Hilton London Excel provides modern accommodation and has water views. Rooms are air conditioned and a wireless internet connection is provided free of charge.
This elegant hotel provides meeting rooms, 24-hour room service and a 24-hour reception. In addition, the multilingual staff are on hand to offer assistance.
Rooms at DoubleTree By Hilton London Excel are well-appointed and provide an alarm clock, a flat-screen TV and a desk. They feature ironing facilities, heating and a radio.
DoubleTree By Hilton London Excel features a restaurant and a bar where guests can unwind at the end of the day with dinner and a drink.
The hotel is situated just a short walk from ExCeL London. It is within a 20-minute stroll of Royal Victoria Docklands Light Railway Station and Custom House for Excel DLR Station, which allows for convenient access in and around London.
Excellent 8.1
2,964 guest reviews
Hotel Features
Activities
Pay-per-view channels
Policy
Pets not allowed
Services
Business center, Wake-up service, Daily housekeeping, Fax/photocopying, Currency exchange on-site, Meeting/Banquet facilities, Multi-lingual staff, Photocopier service, Special diet menus (on request), Contactless check-in/check-out, Shuttle service (free), Conference rooms, Ticket service
General
Electric kettle, Entire unit wheelchair accessible, Family rooms, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Fruits, Room service, Smoke alarms, Hardwood or parquet floors, Heating, Physical distancing rules, Process in place to check health of guests, Interconnected room(s) available, Key card access, CCTV in common areas, Kids meals, CCTV outside property, No smoking, Kid-friendly buffet, Restaurant, Bar/Lounge, Landmark view, Hand sanitizer in guest accommodation and key areas, Laptop safe, Screens or physical barriers placed between staff and guests in appropriate areas, Lowered sink, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Free parking, Staff follow all safety protocols as directed by local authorities, Bathrobe, Private bathroom, 24hr front desk, Radio, River view, Increased accessibility, Roll-in shower, Linens, Towels, Safety deposit box, Seating area, Shampoo, Shower, Kitchen/Kitchenette, Iron and ironing board, Shower cap, Shower chair, Accessible by elevator, Adapter, Slippers, First-aid kit, Snack bar, Socket near the bed, Sofa, Alarm clock, Sofa bed, Balcony, Soundproof rooms, Bathtub, Soundproofing, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Toilet with grab rails, Safe, Toothbrush, City view, Clothes rack, Trash cans, Coffee machine, Tumble dryer, TV, Upper floors accessible by elevator, Conditioner, Desk, Dining area, VIP room facilities, Dining table, Walk-in shower, Wardrobe or closet
Internet
Wi-Fi available in all areas, Free Wi-Fi
Check-in
From 3:00 PM
Check-out
Prior to 12:00 PM
DoubleTree by Hilton London Excel reviews
DoubleTree by Hilton London Excel
8.1
Excellent
from 2,964 reviews
Rating summary
-
Cleanliness
8.6
-
Comfort
8.4
-
Location
8.0
-
Services
8.0
-
Staff
8.4
-
Value for money
7.7
Recent reviews of DoubleTree by Hilton London Excel
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mary
Families with young children
Nov 2019
Verified Stayclean hotel but some problems
