We stayed at Delano for 2 weeks for my wife's medical mission trip. The people were fantastic and very helpful. Immediately when we arrived, Ethiopian airlines didn't have our luggage yet, but the hotel people drove us to the place first and then they went back to the airport to get it. We had a couple tours that were arranged by Getaneh that were very nice to Lake Tana and Blue Nile Falls. It was relaxing to not have to worry about setting this up ourselves. It ended up being about $27 a night for the off season room we had, and that's a very good deal, as some Ethiopian hotels will try to rip you off and charge you Faranjii prices. Not Delano, they are very honest. Our maid was very diligent every day making sure the room was clean, the doorman was super nice and helpful, Getaneh showed me around the city, the manager always asked us if we wanted more breakfast (it was included), and everyone else made us feel at home. I highly recommend Delano, especially for business travelers. Nothing more I could ask for just continue giving guest the great service that you provide.