Cool Palms Motel

Cool Palms Motel


4 Nebo Road, Mackay, QLD, Australia

ExcellentBased on 933 reviews


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About Cool Palms Motel

Cool Palms Motel provides a comfortable setting in Mackay and has a swimming pool, free wireless internet and complimentary private parking on-site. It also offers luggage storage, a 24-hour reception...

Good to Know

To Downtown0.6 mi
Nearest airportMackay
Distance to airport1.8 mi


Check-in time1:00 PM
Check-out time10:00 AM
InternetFree Wi-Fi
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+61 749 575 477

Amenities at Cool Palms Motel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Terrace/Patio
  • Family rooms
  • Linens
  • Towels
  • Fan
  • Grill
  • Fire extinguisher
  • Seating area
  • Laundry facilities
  • Flat-screen TV
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Physical distancing rules
  • First-aid kit
  • Microwave
  • Outdoor pool
  • Socket near the bed
  • Sofa
  • Sofa bed
  • CCTV in common areas
  • Enhanced cleaning
  • No smoking
  • Kitchenware
  • Hand sanitizer in guest accommodation and key areas
  • Stovetop
  • Express check-out
  • Body soap
  • Hairdryer
  • Breakfast in the room
  • Tea/coffee maker
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Tile/marble floor
  • Air-conditioned
  • Toaster
  • Refrigerator
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Cleaning products
  • Delivered food is securely covered
  • Clothes rack
  • Trash cans
  • Food can be delivered to guest accommodation
  • Gay friendly
  • Coffee machine
  • TV
  • Free parking
  • Picnic area
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table
  • Private bathroom
  • Garden
  • Wardrobe or closet
  • Kitchen
  • Designated smoking area
  • 24hr front desk
  • Kitchenette
  • Private parking
  • Storage available


  • Streaming service


  • Daily housekeeping
  • Fax/photocopying
  • Laundry service
  • Photocopier service
  • Contactless check-in/check-out

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Reviews for Cool Palms Motel

GreatBased on 933 verified guest reviews

Pros +
  • great staff and friendly. (in 120 reviews)
  • Staffs are very friendly and care about us (in 93 reviews)
  • Very clean room and friendly staff. (in 86 reviews)
Cons -
  • Road noise was terrible (in 36 reviews)
  • So $90/night is highly overpriced. (in 16 reviews)
  • The main bed was very hard. (in 13 reviews)

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Photos of Cool Palms Motel

Where is Cool Palms Motel

Most Popular Landmarks

Bluewater Lagoon0.8 mi

FAQs when booking at Cool Palms Motel

Is pricing at Cool Palms Motel comparable to 3 star hotels in Mackay?

Nightly rates at Cool Palms Motel will generally be 24% cheaper than the average 3-stars hotel in Mackay. When staying at Cool Palms Motel, you should be prepared to pay about $61/night, which is considered to be a good deal in Mackay for a 3-stars hotel.

How close is Cool Palms Motel to the nearest airport, Mackay Airport?

There are 1.8 mi between the closest airport, Mackay Airport, and Cool Palms Motel. The drive to the airport from the hotel should take you 0h 03m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

What is the best way for guests to get from Mackay Airport to Cool Palms Motel?

Cool Palms Motel has parking for hotel guests so for most visitors spending time in Mackay, renting a car for around $115/day may be the best option. This will give you the ability to get to and from Mackay Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Mackay Airport, to your hotel is often the most cost effective transportation solution.

Is there a pool at Cool Palms Motel?

Yes, Cool Palms Motel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

What is the Cool Palms Motel phone number?

If you have questions or concerns about your stay, call +61 749 575 477 to talk to a Cool Palms Motel front desk representative.

Does Cool Palms Motel have Wi-Fi available?

Yes, Cool Palms Motel has Wi-Fi available to hotel guests.

What is the check-out time at Cool Palms Motel?

Cool Palms Motel has a normal check-in time of after 1:00 PM, and check-out time of before 10:00 AM.

How much does it cost to stay at Cool Palms Motel, Mackay?

Cool Palms Motel room prices depend on your dates, room type and availability. The average price found recently is $61/night, with the best deals starting from $52/night. To see current deals, enter your dates in the form above.

Does Cool Palms Motel have a laundry service?

Yes, there are laundry services usually available at Cool Palms Motel, Mackay. The property also has irons and ironing boards available for guest use.

How far is Cool Palms Motel from Bluewater Lagoon?

You can walk to Bluewater Lagoon while staying at Cool Palms Motel - you’ll be about 0.8 mi away.