Ibis Mackay

Ibis Mackay


Christensen Crescent, Mackay, QLD, Australia

ExcellentBased on 830 reviews


Cheapest rate

per night

Sun 1/23
Mon 1/24
...and more

Best Deals for Ibis Mackay

This destination can have additional per person taxes which are excluded in the prices below

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Sun 1/23
Mon 1/24
Sun 1/23
Mon 1/24
...and more

Reviews for Ibis Mackay

ExcellentBased on 830 reviews
Rating Summary
  • Cleanliness8.9
  • Comfort8.9
  • Facilities9.0
  • Location8.9
  • Services8.5
  • Staff8.9
  • Value for money8.3
Who stays here?
  • Families 
  • Couples 
  • Groups of friends 
  • Solo travelers most popular!
  • Business travelers 

About Ibis Mackay

Conveniently located minutes from Mackay Airport, the hotel offers comfortable accommodation in Mackay. It has a gym, as well as meeting rooms, an express check-in and check-out feature and luggage st...

Good to Know

Distance to city centre

2.4 mi

Location rating


Nearest airport


Distance to airport

0.4 mi



2:00 PM


10:00 AM


Mobile hotspot device


Policies vary by room type and provider.

Contact Number

+61 748 980 000

Amenities at Ibis Mackay

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Entire unit wheelchair accessible
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Lowered sink
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Air purifiers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Coffee shop
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Radio
  • Raised toilet
  • Terrace/Patio
  • Increased accessibility
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Alarm clock
  • Enhanced cleaning
  • Soundproof rooms
  • Soundproofing
  • Body soap
  • Bottle of water
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • City view
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Smartphone dock
  • Upper floors accessible by elevator
  • Conditioner
  • Desk
  • Dining area
  • Walk-in shower
  • Wardrobe or closet


  • Fitness center
  • Pay-per-view channels
  • Table tennis
  • Pool table


  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Face masks for guests available
  • 24-hour security
  • Ticket service
  • Airport shuttle

Photos of Ibis Mackay

Where is Ibis Mackay

FAQs when booking at Ibis Mackay

  • Is pricing at Ibis Mackay comparable to 4 star hotels in Mackay?

    In Mackay, the average nightly rate for 4 stars hotels is 110.47. The expected nightly rate for Ibis Mackay is around $77; a price that is 30% cheaper than the city average. HotelsCombined considers Ibis Mackay to be a good deal if you’re looking to stay at a 4 stars hotel in Mackay.

  • How close is Ibis Mackay to the nearest airport, Mackay?

    At 0.4 mi away, Mackay is the closest airport to Ibis Mackay. The average expected drive time from Ibis Mackay to Mackay is . It’s a good idea to research traffic trends between your hotel and the airport.

  • What is the best way for guests to get from Mackay to Ibis Mackay?

    For the most freedom while visiting Mackay, consider renting a car for about $123/day and parking it at Ibis Mackay where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Mackay to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • What is the Ibis Mackay phone number?

    If you have questions or concerns about your stay, call +61 748 980 000 to talk to a Ibis Mackay front desk representative.

  • Does Ibis Mackay have Wi-Fi available?

    Yes, Ibis Mackay has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Ibis Mackay?

    Yes. You should consider staying at Ibis Mackay if having access to a fitness center on-site is important.

  • What is the check-out time at Ibis Mackay?

    Check-out should be before 10:00 AM. For checking in at Ibis Mackay, guests should plan for any time after 2:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Ibis Mackay, Mackay, QLD, Australia?

    $67 per night is the best price found recently for a room at Ibis Mackay, with average deals around $77 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Ibis Mackay?

    Yes - Ibis Mackay does have a restaurant. A bar is also available on-site.

  • Does Ibis Mackay have a laundry service?

    There’s a laundry service at Ibis Mackay that can be used by guests. The property also has irons and ironing boards available for guest use.

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