Our first apartment was very poorly equipped and needed lots of updates on its furniture. Area rug was filthy and coffee plunger was badly rusted. all issues addressed promptly and solved. asked for another apartment and got one on the eighth floor and it was beautiful. It just meant added costs to our trip which didn't have to happen if we hadn't been given the wrong information when were shown the apartments in 2016. Our only issue was the raw sewage odour from all floor drains. Seems to be an ongoing problem . Chris , Amanda & Barb were very helpful and attended to all our issues.