On the good side the staff at this hotel were outstanding. They were kind, attentive, and extremely professional. The food was above average. On the negative side the hotel, while in a good location lakeside, is a dump. It hasn't been updated since the 1970's. The shower was regularly without pressure (for several of our rooms), the toilets didn't flush and weren't repaired despite two requests, the beds were like planks of wood, and the lighting was totally inadequate for anyone but a mole. There are much better choices in Los Banos.