The check in was a breeze with a smile. the beds are very comfy and the rooms are clean. the coffee in the restaurant is delicious and so are the juices they offer. valet was quick and responsive. genuine smiles by the staff - you can tell they are happy, they treat you like family. They remember your name, what you like for breakfast, and just try to make you feel like you’re coming home. The food is fantastic - miles better than at other hotels in the area. Their pasta is as good as any I’ve had in Italy. Great breakfast choices too, I would definitely recommend this hotel to anyone considering visiting Los Angeles who want a hotel in an excellent area at a great price.