When we arrived we told them we were staying at a few Andaz hotels along our travels. The concierge told us this was the best Andaz in the world and he was right. Everything was exceptional, you couldn't walk through the lobby without a smiling face offering you a drink or anything else you might want. The breakfast was delicious, the hotel smelled amazing, the bed was like a cloud. That said, to improve on the hotel- It should really have a pool on the roof or something, having to use that hot horrible gym next door is a bit rubbish (the pool is indoors). The rooms are lovely, especially the free minibar! but they are a little style over substance and there isn't really anywhere to actually put away clothes. literally no other complaints. We'll definitely come back!