We stayed at this hotel for one night when we arrived in Iceland and two weeks later we stayed a second night when we ended our trip. We had two completely different rooms, but both were very nice. Our first room had a balcony and as it was a warm and sunny day we actually sat on the balcony in our shorts and relaxed after the long flight. Our room at the end of the trip didn't have a balcony, but was very large which was nice for the final re-pack to head home. The staff at the front desk were always helpful and friendly. The breakfast buffet was excellent with a very large selection of items including yummy croissants. The hotel is on a busy shopping street, but our rooms were very quiet each night. The location is great, with easy access to many stores and a Bonus supermarket nearby, which made it easy to stock up on lunch items for our road trip. We had dinner at the hotel one night as it was fine. We would definitely return to this hotel if we came back to Iceland. Nothing more I could ask for just continue giving guest the great service that you provide.