The reception staff are very friendly and welcoming, warm and helpful - thank you! The hotel is new, everything is top notch clean and working perfectly. The room was quite spacious with a comfy extendable sofa, prepared for 2 kids. The kids loved every minute of staying at the hotel and the spa. The swimming pool is great already for 5-6-7 year old, with plenty of additional pools for smaller children. The spa bag we found in our room was really handy. My favorite was the sun area next to the bar - it's warm and relaxing. The location is as central as it gets while the rooms are still very quiet. I would have liked to know how to turn off the air conditioning and instead use the heater next to the window - as I think the air conditioning after the swimming pool is a bit tricky plus noisy at night. Also, I would recommend enhancing the quality of breakfast products, perhaps by slightly reducing the quantity of selection. For example, home-made pancakes are infinitely better than the ones from dough powder... And definitively you could up the bread and pastry quality. The juices and coffee were lovely. Nothing more I could ask for just continue giving guest the great service that you provide.