The Willows Hotel

The Willows Hotel


555 West Surf Street, Chicago, IL, United States

GoodBased on 648 reviews


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About The Willows Hotel

The Willows Hotel offers a modern setting when in Chicago. Guests can also make use of free Wi-Fi.

There are a range of facilities available to those staying at the hotel, including luggage s...

Good to Know

To Downtown4.1 mi
Nearest airportChicago O'Hare Intl
Distance to airport13.7 mi


Check-in time3:00 PM
Check-out time11:00 AM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+1 773 528 8400

Amenities at The Willows Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Linens
  • Towels
  • Safety deposit box
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Room service
  • Heating
  • Shower
  • Iron and ironing board
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Snack bar
  • Alarm clock
  • No smoking
  • Bathtub
  • Hand sanitizer in guest accommodation and key areas
  • Parking
  • Body soap
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Air-conditioned
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Trash cans
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Conditioner
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Desk
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • 24hr front desk
  • Storage available


  • Beach access
  • Golf
  • Fitness center


  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Laundry service

Hotels Similar to The Willows Hotel

Reviews for The Willows Hotel

GoodBased on 648 verified guest reviews

Pros +
  • Great location and friendly staff (in 127 reviews)
  • Great hotel with friendly staff. (in 125 reviews)
  • The staff was very friendly. (in 119 reviews)
Cons -
  • Room not very clean. (in 25 reviews)
  • No breakfast because of covid. (in 24 reviews)
  • They overcharged for parking. (in 16 reviews)

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Photos of The Willows Hotel

Where is The Willows Hotel

Most Popular Landmarks

Lakeview Historic District0.3 mi
Wrigley Field1.1 mi
Oak Street Beach2.4 mi
River North2.7 mi
Magnificent Mile2.9 mi
Michigan Avenue2.9 mi

Getting Around

Chicago 5800 N Cumberland Ave10.5 mi
Chicago Dan Ryan Greyhound14.6 mi
Chicago Harvey bus terminal22.4 mi
Chicago Ogilvie Transp Ctr3.6 mi
Chicago Union3.8 mi
Chicago Downtown Greyhound Station4.1 mi

FAQs when booking at The Willows Hotel

Is pricing at The Willows Hotel comparable to 3 star hotels in Chicago?

Hotels in Chicago that are rated 3 stars generally cost $266/night, but on average, The Willows Hotel is available for 19% less than the average rate in the area. You can usually enjoy a stay at The Willows Hotel for $218/night. This is a great deal for HotelsCombined users planning to visit Chicago.

How close is The Willows Hotel to the nearest airport, Chicago Midway Airport?

At 11.5 mi away, Chicago Midway Airport is the closest airport to The Willows Hotel. The average expected drive time from The Willows Hotel to Chicago Midway Airport is 0h 22m. It’s a good idea to research traffic trends between your hotel and the airport.

What is the best way for guests to get from Chicago Midway Airport to The Willows Hotel?

Getting from Chicago Midway Airport to The Willows Hotel can be as easy as renting a car at the airport’s rental desk for, on average, $37/day in Chicago. Luckily, The Willows Hotel has parking on site for guests who choose this method of transportation. Taking a taxi or rideshare service from the nearest airport, Chicago Midway Airport, to your hotel is often the most cost effective transportation solution.

How close is The Willows Hotel from the Chicago city center?

The center of Boystown, Chicago, is just 0.8 mi away from the front doors of The Willows Hotel. You can find many fellow tourists at places such as Field Museum, which you can get to from The Willows Hotel using any means of transportation.

What is the The Willows Hotel phone number?

You can reach the front desk of The Willows Hotel at +1 773 528 8400.

Does The Willows Hotel have Wi-Fi available?

Yes, The Willows Hotel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at The Willows Hotel?

Yes, there is a fitness center open to guests staying at The Willows Hotel.

What is the check-out time at The Willows Hotel?

Check-out should be before 11:00 AM. For checking in at The Willows Hotel, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

How much does it cost to stay at The Willows Hotel, Chicago?

Prices at The Willows Hotel will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $218, though some users have found rates as low as $93. To see prices for your dates, enter them in the form above.

Does The Willows Hotel have a laundry service?

Yes, there is a hotel laundry service for guests at The Willows Hotel. Guests can also use ironing facilities.

How far is The Willows Hotel from Wrigley Field?

You can walk to Wrigley Field while staying at The Willows Hotel - you’ll be about 1 mi away.

Is The Willows Hotel close to Second City Theater?

If you want to see Second City Theater while visiting Chicago, The Willows Hotel is just 2 mi away.