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The Westin Ottawa
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The Westin Ottawa Hotel

11 Colonel By Drive 11 Colonel By Drive, Ottawa, ON K1N 9H4, Canada Show Map

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8.8
Excellent from 742 reviews
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About The Westin Ottawa

This Ottawa hotel is located within a 10-minute walk of Laurier Bus Station. It also offers a rooftop terrace, a Jacuzzi and an indoor pool.

This 4-star hotel provides valet parking, a beauty centre and a sauna. Convenient services include an express check-in feature and a luggage storage facility. It also has a fitness centre with a swimming pool.

Equipped to ensure a comfortable stay, rooms offer a mini bar, a refrigerator and a spa bath. They all feature tea and coffee making facilities, wireless internet access and movies-on-demand.

Those staying at The Westin Ottawa can enjoy breakfast at Daly’s, plus dinner at Shore Club served every night. In the evening, guests are invited to relax in the comfortable lounge bar. Guests can also try one of the many bars and restaurants in the surrounding area.

Westin Hotel Ottawa is conveniently located for discovering Ottawa with Royal Canadian Mint and Parliament Hill within walking distance. Guests can also easily visit the National Gallery of Canada, the Library Of Parliament and University of Ottawa.

Excellent 8.8
742 guest reviews

Hotel Features

Activities

Fitness center, Hiking, Massage, Cycling, Squash

Policy

Pets allowed on request. Charges may apply.

Services

Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Daily housekeeping, Fax/photocopying, Contactless check-in/check-out, 24-hour security, Spa, Wedding services, Wake-up service, Airport shuttle

General

Increased accessibility, EV charging station, ATM on-site, Gift shop, Smoke alarms, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Air-conditioned, 24hr front desk, Sauna, Storage available, Elevator, Allergy-free room, Breakfast in the room, Family rooms, Heating, Newspapers, Private parking, Safety deposit box, Snack bar, Valet parking, Ironing service, Shops (on site), First-aid kit, Physical distancing in dining areas, Physical distancing rules, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Hairdryer, Coffee shop, Refrigerator, Safe, Parking (surcharge), Terrace/Patio, Towels, Iron and ironing board, Bathrobe, Cribs available, Cable or satellite TV, Laundry facilities, Room service, Minibar

Internet

Internet, Wi-Fi

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

The Westin Ottawa reviews

The Westin Ottawa
8.8
Excellent
from 742 reviews

Rating summary

  • Cleanliness 8.9
  • Comfort 8.9
  • Location 9.6
  • Services 8.6
  • Staff 9.1
  • Value for money 8.0

Recent reviews of The Westin Ottawa

  • Charmagne Pearl A

    Mar 2018

    Verified Stay

    Well-Located

    The hotel was just located in the heart of downtown. Just a walkway between the mall and convention center. Room was clean, modern and spacious with all the amenities that one could need. Breakfast was very lovely and really taste good to start our day. The hotel staff were very friendly and approachable. Bed was uncomfortable and very old. Sheets should be replaced. No toiletries and the air conditioning system was very loud. The room smells like cigarette called and ask for air freshener.

    6.5
  • Kenneth V

    Mar 2018

    Verified Stay

    Nice Stay

    We had an excellent stay at the Westin. It was our first time staying here and it will definitely not be our last. We showed up early and the person working front desk managed to find us a room for an early check in. It turned out to be a great room! We had a lovely view of parliament. The hotel is conveniently located, our room was on point, the bed was super comfy and breakfast was lovely. We could hear everything in the hallway from the maid chatting to children screaming. I could also hear the toilette in the room next to us being flushed. There was something wrong with the shower both days during our stay. It wouldn't stay at a constant temperature, it was either freezing or scalding hot.

    8.5