The hotel property itself is excellent with beautiful wide garden and pool. The hotel room is obsolete and bath room is to be totally renovated. Hotel staff is overall not friendly and needs primary staff education. Cleanliness is lacking, cockroaches in the room, walls dirty, bed only 1/2 made. We did not like being accused of taking towels from the pool when the blue towels came from the room. The staff is not friendly, security so strict, don't even recognized the guest, must check open luggage and they don't even know how to close it back. They Don't assist guest to carry luggage.