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The Ritz-Carlton Cancun
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The Ritz-Carlton Cancun Resort

Retorno del Rey #36 Retorno del Rey #36, 77500 Cancún, Quintana Roo, Mexico Show Map

Excellent from 220 reviews
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About The Ritz-Carlton Cancun

Boasting a private beach, a Turkish steam bath and outdoor tennis courts, The Ritz-Carlton Cancun is situated in Cancun and offers modern accommodation. It also features an outdoor pool and a sauna.

Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa, Kayanta Spa and Salon. It also offers family-friendly amenities, with room designs and services for families of any size, plus a kids pool and a kids club. It also provides convenient facilities for business meetings and events.

Every modern room at the resort has a mini bar and all the necessities for a comfortable stay. There are also several rooms especially designed for families.

Guests of The Ritz-Carlton Cancun are welcome to sample Asian cuisine at The Sushi Bar, or try Mediterranean dishes at Fantino. Breakfast is available daily and can be enjoyed in the comfort of the rooms. There is also a selection of drinks to enjoy at the outdoor bar, which has a view of the beach.

The area around The Ritz-Carlton Cancun has a variety of cafés and restaurants. The friendly staff at the tour desk are available to organise tours and activities in Cancun.

Excellent 8.9
219 guest reviews

Hotel Features


Kids' club, Fitness center, Playground, Outdoor tennis, Massage


Pets not allowed


Currency exchange on-site, Special diet menus (on request), Tour desk, Laundry service, Meeting/Banquet facilities, Spa, Wake-up service, Beauty salon, Shuttle service (additional charge), Ticket service, Airport shuttle (surcharge), Babysitting/child services (surcharge), Daily housekeeping, Fax/photocopying, Wedding services, Business center, Car rental, Concierge service


Cribs available, Gift shop, Refrigerator, Laundry facilities, Safe, Sauna, Iron and ironing board, Pool with a view, Room service, Smoke alarms, Private bathroom, Private check-in/check-out, Private parking, Radio, Alarm clock, Hot tub, Balcony, Outdoor pool, Bathtub, Safety deposit box, No smoking, Sea view, Seating area, Breakfast in the room, Restaurant, Bar/Lounge, Carpeted, Express check out, CD player, Hairdryer, Physical distancing in dining areas, Physical distancing rules, Cable or satellite TV, Air-conditioned, Bathrobe, Garden, Slippers, Desk, Hand sanitizer in guest accommodation and key areas, Spa and wellness center, Coffee shop, Use of cleaning chemicals that are effective against coronavirus, Beach towels, 24hr front desk, Guest accommodation is disinfected between stays, Executive lounge access, All plates, cutlery, glasses and other tableware have been sanitized, Telephone, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Toilet, Flat-screen TV, Free toiletries, Staff follow all safety protocols as directed by local authorities, Heated pool, TV, Heating, Valet parking, VIP room facilities, Parking (surcharge), Interconnected room(s) available, iPhone dock, Private beach, Steam room, Storage available, Ironing service, Terrace/Patio, Increased accessibility, Towels, Shoeshine, Shops (on site), Elevator, Minibar


Internet (surcharge), Wi-Fi


From 3:00 PM


Prior to 12:00 PM

The Ritz-Carlton Cancun reviews

The Ritz-Carlton Cancun
from 219 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.2
  • Location 9.2
  • Services 8.8
  • Staff 9.1
  • Value for money 7.9