The Palm at Playa

The Palm at Playa

4 stars 

8th Street Between 5th And 10th Avenue, Playa del Carmen, Quintana Roo, Mexico

GoodBased on 533 reviews


Cheapest rate

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Wed 2/28
Thu 2/29

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About The Palm at Playa

Discover essential information, amenities, and features of The Palm at Playa, providing insights into what to expect during your stay. Information on this property was last updated on February 21, 2024.
Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa features a private beach, a rooftop pool and a Jacuzzi. This modern hotel is close to everything Playa del C...

Good to Know

To Downtown0.3 mi
Nearest airportCozumel
Distance to airport11.9 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 3333

Amenities at The Palm at Playa

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Window
  • Wine glasses
  • Entire unit wheelchair accessible
  • Fan
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Inner courtyard view
  • Process in place to check health of guests
  • Hot tub
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Private beach
  • Private bathroom
  • Garden
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Night club
  • Quiet street view
  • Terrace/Patio
  • Increased accessibility
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Accessible by elevator
  • First-aid kit
  • Microwave
  • Snack bar
  • Socket near the bed
  • Sofa
  • Sofa bed
  • Allergy-free room
  • Balcony
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • City view
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Wardrobe or closet


  • Eco tourism
  • Beach access
  • Bicycle rental
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment


  • Babysitting or child care
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for The Palm at Playa

Read firsthand reviews and testimonials from guests who have stayed at The Palm at Playa, providing insights into their experiences. Travelers have left 533 reviews of The Palm at Playa to date. Review data was last updated on February 21, 2024.
GoodBased on 533 verified guest reviews

Pros +
  • Staff very nice and helpful. (in 63 reviews)
  • "Great location, staff very friendly and helpful." (in 43 reviews)
  • Amazing staff! (in 38 reviews)
Cons -
  • "Also, not the hotels problem." (in 14 reviews)
  • During night music was blasting until 3AM from the street’s locals. (in 7 reviews)
  • There is no escape from the loud music. (in 7 reviews)

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Photos of The Palm at Playa

View a collection of 60 photos showcasing the rooms, amenities, and facilities of The Palm at Playa to help you visualize your stay. Photos for this property were last updated on February 21, 2024.

Hotels similar to The Palm at Playa

Discover other properties in Playa del Carmen that offer a similar experience and ambiance to The Palm at Playa. In total, there are 9,054 hotels serving travelers in Playa del Carmen. Price data was last updated on February 21, 2024.

Where is The Palm at Playa?

Find the exact location and address of The Palm at Playa in Playa del Carmen, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on February 21, 2024.

Most Popular Landmarks

Calle Quinta Avenida0.1 mi
Playa principal de Playa del Carmen0.1 mi
Aviario Xaman Ha0.7 mi
Playacar Golf Club1.3 mi
Playa Maroma10.4 mi
Playa Paraíso11.7 mi

Getting Around

Playa del Carmen Calle Corazón Shopping Mall0.1 mi
Playa del Carmen Thompson Hotel0.1 mi
Playa del Carmen Combis Cancun0.2 mi
Playa del Carmen Mimi del Mar Hotel0.2 mi
Playa del Carmen Terminal Ado Alterna0.2 mi
Playa del Carmen Terminal Ado Turistica0.3 mi

FAQs when booking at The Palm at Playa

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at The Palm at Playa. FAQs were last updated on February 21, 2024.

Is pricing at The Palm at Playa comparable to 4 star hotels in Playa del Carmen?

There is a 87% difference in the average nightly rate of 4 stars hotels in Playa del Carmen and the average nightly rate at The Palm at Playa. The rate at The Palm at Playa is just $101/night and is considered a very good deal when staying in Playa del Carmen.

How close is The Palm at Playa to the nearest airport, Cozumel Airport?

With a distance of 11.9 mi between The Palm at Playa and the nearest airport, Cozumel Airport, the drive typically takes about 0h 23m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

What is the best way for guests to get from Cozumel Airport to The Palm at Playa?

For the most freedom while visiting Playa del Carmen, consider renting a car for about $11/day and parking it at The Palm at Playa where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

Is there a pool at The Palm at Playa?

Yes, The Palm at Playa has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is The Palm at Playa from the Playa del Carmen city center?

The center of Centro, Playa del Carmen, is just 0.3 mi away from the front doors of The Palm at Playa. You can find many fellow tourists at places such as Xcaret Park, which you can get to from The Palm at Playa using any means of transportation.

What is the The Palm at Playa phone number?

The best way to contact The Palm at Playa is by calling +52 984 873 3333.

Does The Palm at Playa have Wi-Fi available?

Yes, The Palm at Playa has Wi-Fi available to hotel guests.

What is the check-out time at The Palm at Playa?

The standard check-out time at The Palm at Playa is 12:00 PM. Guests can usually check-in from 3:00 PM. Special arrangements may be available if discussed with the front desk.

How much does it cost to stay at The Palm at Playa, Playa del Carmen?

Prices at The Palm at Playa will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $101, though some users have found rates as low as $26. To see prices for your dates, enter them in the form above.

Is there a restaurant at The Palm at Playa?

There is an on-site restaurant - contact The Palm at Playa for opening and last order times. They also have a bar service for drinks.

Does The Palm at Playa have a laundry service?

Yes, there are laundry services usually available at The Palm at Playa, Playa del Carmen. There are irons (and ironing boards) at the property too.

How far is The Palm at Playa from Parroquia de Nuestra Señora del Carmen?

Parroquia de Nuestra Señora del Carmen in Playa del Carmen is 0.2 mi away from The Palm at Playa.

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