The Pacific Sutera

The Pacific Sutera Hotel


1 Sutera Harbour Boulevard, Kota Kinabalu, Malaysia

ExcellentBased on 774 reviews


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Fri 12/16

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About The Pacific Sutera

Located in Kota Kinabalu, The Pacific Sutera provides modern 5-star accommodation, as well as an outdoor pool, free Wi-Fi and a private beach. Guests also have exclusive access to the Chavana Spa and ...

Good to Know

To Downtown1.2 mi
Nearest airportKota Kinabalu
Distance to airport2.7 mi


Check-in time3:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
PolicyPets not allowed
Payment & CancellationPolicies vary by room type and provider.
Front desk number+60 8831 8888

Amenities at The Pacific Sutera

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing rules
  • Process in place to check health of guests
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Pants press
  • Plunge pool
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Private beach
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Night club
  • Storage available
  • Spa and wellness center
  • Radio
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible parking
  • Slippers
  • First-aid kit
  • Snack bar
  • Sofa
  • Alarm clock
  • Sofa bed
  • Enhanced cleaning
  • Baby safety gates
  • Balcony
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Toothbrush
  • Clothes rack
  • Trash cans
  • Coffee machine
  • Conditioner
  • Desk
  • Dining area
  • Wardrobe or closet
  • Water slide


  • Board games/puzzles
  • Game room
  • Golf
  • Aerobics
  • Evening entertainment
  • Fitness center
  • Tennis
  • Indoor play area
  • Karaoke
  • Kids' outdoor play equipment
  • Squash
  • Bowling
  • Table tennis
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Massage


  • Babysitting or child care
  • Business center
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Tour desk
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Shuttle service
  • Conference rooms
  • Wedding services
  • Ticket service

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Reviews for The Pacific Sutera

GreatBased on 774 verified guest reviews

Pros +
  • Love the staff are friendly. (in 72 reviews)
  • Amazing pool and great breakfast buffet. (in 45 reviews)
  • "Lovely, large and refurbished rooms." (in 44 reviews)
Cons -
  • Inside the room bad smell (in 28 reviews)
  • Inside the room bad smell (in 27 reviews)
  • nice hotel but poor service. (in 22 reviews)

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Photos of The Pacific Sutera

Where is The Pacific Sutera

Most Popular Landmarks

Sutera Harbour0.2 mi
All Saints' Cathedral1.1 mi
Asia City1.3 mi
Centre Point Sabah1.3 mi
Karamunsing Complex1.3 mi
KK Plaza1.6 mi

FAQs when booking at The Pacific Sutera

How close is The Pacific Sutera Hotel to the nearest airport, Kota Kinabalu Airport?

At 2.7 mi away, Kota Kinabalu Airport is the closest airport to The Pacific Sutera Hotel. The average expected drive time from The Pacific Sutera Hotel to Kota Kinabalu Airport is 0h 05m. It’s a good idea to research traffic trends between your hotel and the airport.

What is the best way for guests to get from Kota Kinabalu Airport to The Pacific Sutera Hotel?

For the most freedom while visiting Kota Kinabalu, consider renting a car for about $63/day and parking it at The Pacific Sutera Hotel where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Kota Kinabalu Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

Is there a pool at The Pacific Sutera Hotel?

Yes, The Pacific Sutera Hotel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is The Pacific Sutera Hotel from the Kota Kinabalu city center?

The Pacific Sutera Hotel is just 1.2 mi away from the center of Kota Kinabalu. You can easily get to other landmarks from The Pacific Sutera Hotel, including Menara Tun Mustapha, which has been found to be a popular place to visit amongst tourists.

What is the The Pacific Sutera Hotel phone number?

You can reach the front desk of The Pacific Sutera Hotel at +60 8831 8888.

Does The Pacific Sutera Hotel have Wi-Fi available?

Yes, The Pacific Sutera Hotel has Wi-Fi available to hotel guests.

Is there a gym or fitness center at The Pacific Sutera Hotel?

There is a hotel fitness center accessible to guests of The Pacific Sutera Hotel. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

What is the check-out time at The Pacific Sutera Hotel?

The Pacific Sutera Hotel check-out time is 12:00 PM, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at The Pacific Sutera Hotel, Kota Kinabalu?

The Pacific Sutera Hotel room prices depend on your dates, room type and availability. The average price found recently is $89/night, with the best deals starting from $40/night. To see current deals, enter your dates in the form above.

Is there a restaurant at The Pacific Sutera Hotel?

There is an on-site restaurant - contact The Pacific Sutera Hotel for opening and last order times. They also have a bar service for drinks.

Does The Pacific Sutera Hotel have a laundry service?

Yes, there is a hotel laundry service for guests at The Pacific Sutera Hotel. The property also has irons and ironing boards available for guest use.

How far is The Pacific Sutera Hotel from All Saints' Cathedral?

The Pacific Sutera Hotel is about 1.1 mi from All Saints' Cathedral, one of Kota Kinabalu’s most popular landmarks.

Is The Pacific Sutera Hotel close to Masjid Negeri Sabah?

Masjid Negeri Sabah is also a popular place to see in Kota Kinabalu. It is 0.8 mi from The Pacific Sutera Hotel.