The Old Custom House


South Quay, Padstow, United Kingdom

ExcellentBased on 823 reviews


Cheapest rate

per night

Fri 9/24
Sat 9/25
...and more

Best Deals for The Old Custom House

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Fri 9/24
Sat 9/25
Fri 9/24
Sat 9/25
...and more

Reviews for The Old Custom House

ExcellentBased on 823 reviews
Rating Summary
  • Cleanliness8.7
  • Comfort8.6
  • Location9.7
  • Services8.1
  • Staff8.5
  • Value for money7.4
Who stays here?
  • Families 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travelers 

About The Old Custom House

The Old Custom House Padstow offers 4-star accommodation in Padstow. It also features luggage storage, a hair salon and a beauty centre.

There are 24 elegant rooms at The Old Custom House Pad...

Good to Know

Distance to city centre

0.2 mi

Location rating


Nearest airport


Distance to airport

37.4 mi



4:00 PM


10:00 AM


Free Wi-Fi


Policies vary by room type and provider.

Contact Number

+44 184 153 2359

Amenities at The Old Custom House

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Wine glasses
  • Electric kettle
  • Radio
  • Linens
  • Towels
  • Adults only
  • Fire extinguisher
  • Sea view
  • Seating area
  • Elevator
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Oven
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Sofa
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Stovetop
  • Hairdryer
  • Tea/coffee maker
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • CD player
  • Refrigerator
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Tumble dryer
  • Guests can opt-out of accommodation cleaning
  • TV
  • Staff follow all safety protocols as directed by local authorities
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Wardrobe or closet
  • Kitchen
  • Private entrance
  • Washing machine
  • DVD player
  • Storage available


  • Gaming console


  • Wake-up service
  • Special diet menus (on request)
  • Beauty salon

Where is The Old Custom House

Getting Around

Newquay Trevarrian7.1 mi
Newquay Tregurrian7.6 mi
Newquay Watergate Bay8.1 mi
St. Austell Cornwall Services9.6 mi
Newquay St Columb Minor9.8 mi
St Columb Road9.8 mi

FAQs when booking at The Old Custom House

  • How close is The Old Custom House to the nearest airport, Plymouth?

    There are 37.4 mi between the closest airport, Plymouth, and The Old Custom House. The drive to the airport from the hotel should take you 1h 14min with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Plymouth to The Old Custom House?

    Taking a taxi or rideshare service from the nearest airport, Plymouth, to your hotel is often the most cost effective transportation solution.

  • What is the The Old Custom House phone number?

    You can reach the front desk of The Old Custom House at +44 184 153 2359.

  • Does The Old Custom House have Wi-Fi available?

    Yes, The Old Custom House has Wi-Fi available to hotel guests.

  • What is the check-out time at The Old Custom House?

    Check-out should be before 10:00 AM. For checking in at The Old Custom House, guests should plan for any time after 4:00 PM on the day of their scheduled arrival.

  • Is there a restaurant at The Old Custom House?

    Yes - The Old Custom House does have a restaurant. There is also a bar and lounge area in the hotel.

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