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The Norfolk Hotel
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The Norfolk Hotel Hotel

267 Hagley Road 267 Hagley Road, Birmingham, United Kingdom Show Map | Official Site

Okay from 1,122 reviews
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About The Norfolk Hotel

Recently refurbished, The Norfolk Hotel provides stylish 3-star accommodation in Birmingham. The numerous amenities this modern hotel has to offer include meeting rooms, a 24-hour reception and an express check-in and check-out feature.

The hotel features spacious rooms equipped with a hair dryer, tea and coffee making facilities and a flat-screen TV. They have an en suite bathroom with a private bath or shower and a bathtub.

The Norfolk Hotel features both a restaurant and a bar where guests are able to unwind of an evening. There is a range of breakfast options to choose from each morning.

The Norfolk Hotel has easy access to Broad Street, Birmingham City Football Club and Bull Ring Birmingham. Birmingham Airport is a 25-minute drive away.

Okay 5.7
1,122 guest reviews

Hotel Features


Meeting/Banquet facilities, Wake-up service, Special diet menus (on request), 24-hour security, Babysitting or child care, Business center, Concierge service, Laundry service


No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, 24hr front desk, Free parking, Designated smoking area, Increased accessibility, Linens, Towels, Elevator, Alarm clock, Carpeted, Desk, Electric kettle, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Heating, Key card access, Pants press, Private bathroom, Private check-in/check-out, Private parking, Snack bar, Tea/coffee maker, Telephone, Toilet, TV, Wardrobe or closet, Ironing service, CCTV in common areas, CCTV outside property, Laundry facilities, Room service, Safe, Storage available


Internet, Wi-Fi (surcharge)


From 2:00 PM


Prior to 11:00 AM

The Norfolk Hotel reviews

The Norfolk Hotel
from 1,122 reviews

Rating summary

  • Cleanliness 5.6
  • Comfort 5.5
  • Location 7.0
  • Services 5.1
  • Staff 6.4
  • Value for money 6.0

Recent reviews of The Norfolk Hotel

  • Anonymous

    Solo travelers

    Jan 2020

    Verified Stay


    this is one off the worst hotels iv seen mould in the walls roting radiators bugs in the bed smells of dirty nappys am waste not suitablw for animals never mind people this place needs pets controll an tradung standerds to view it i came away wit a rash after stayin in a room for the night

  • james

    Families with young children

    May 2019

    Verified Stay

    dirty, damp all over the room, smelling

    reception was ok, however the rooms are dirty, smelling, damp on the walls and too expensive for such a standard.

  • Anonymous

    Solo travelers

    Apr 2019

    Verified Stay

    unsuitable b and b pregnant aand not b and b

    Poor nowhere to wash my clothes poor attitude from some of the staff members took them 3 weeks to lower my heating breakfast time far too early in the morning no telly in room no working fridge to store personal food or drinks