The Empress Hotel

The Empress Hotel


Central Promenade, Douglas, Isle of Man

ExcellentBased on 1,216 reviews


Cheapest rate

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Fri 9/30
Sat 10/1
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Best Deals for The Empress Hotel

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Fri 9/30
Sat 10/1
Fri 9/30
Sat 10/1
...and more

About The Empress Hotel

Located in Douglas, The Empress Hotel offers modern 3-star accommodation, as well as a sauna. It is steps from the Gaiety Theatre, restaurants and nightlife options.

This elegant hotel provid...

Good to Know

To Downtown0.7 mi
Nearest airportCastletown Ronaldsway
Distance to airport8.0 mi


Check-in time3:00 PM
Check-out time11:00 AM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+44 162 466 1155

Amenities at The Empress Hotel

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Electric kettle
  • Radio
  • Increased accessibility
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Fire extinguisher
  • Sea view
  • Seating area
  • Laundry facilities
  • Elevator
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shampoo
  • Shared lounge/TV area
  • Room service
  • Smoke alarms
  • Heating
  • Shower
  • Iron and ironing board
  • Accessible by elevator
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Inner courtyard view
  • Process in place to check health of guests
  • Snack bar
  • Socket near the bed
  • Sofa
  • Key card access
  • Sofa bed
  • CCTV in common areas
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Balcony
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Bidet
  • Hand sanitizer in guest accommodation and key areas
  • Street parking
  • Body soap
  • Hairdryer
  • Tea/coffee maker
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Carpeted
  • Refrigerator
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Sauna
  • Outdoor furniture
  • Trash cans
  • Food can be delivered to guest accommodation
  • Coffee machine
  • TV
  • Free parking
  • Upper floors accessible by elevator
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Desk
  • Vending machine (drinks)
  • Private bathroom
  • Walk-in shower
  • Garden
  • Wardrobe or closet
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available


  • Hiking
  • Beach access


  • Conference rooms
  • Wedding services
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Health club
  • Spa

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Reviews for The Empress Hotel

GreatBased on 1,216 verified guest reviews

Pros +
  • friendly staff and superb facilities (in 289 reviews)
  • Very clean friendly staff excellent breakfast (in 277 reviews)
  • Friendly staff (in 254 reviews)
Cons -
  • Room was dirty in places (in 110 reviews)
  • Food and position of the hotel (in 45 reviews)
  • Nothing was too much trouble. (in 31 reviews)

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Photos of The Empress Hotel

FAQs when booking at The Empress Hotel

Is pricing at The Empress Hotel comparable to 3 star hotels in Douglas?

There is a 26% difference in the average nightly rate of 3 stars hotels in Douglas and the average nightly rate at The Empress Hotel. The rate at The Empress Hotel is just $83/night and is considered a very good deal when staying in Douglas.

How close is The Empress Hotel to the nearest airport, Castletown Ronaldsway Airport?

With a distance of 8 mi between The Empress Hotel and the nearest airport, Castletown Ronaldsway Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

What is the The Empress Hotel phone number?

You can reach the front desk of The Empress Hotel at +44 162 466 1155.

Does The Empress Hotel have Wi-Fi available?

Yes, The Empress Hotel has Wi-Fi available to hotel guests.

What is the check-out time at The Empress Hotel?

The Empress Hotel has a normal check-in time of after 3:00 PM, and check-out time of before 11:00 AM.

How much does it cost to stay at The Empress Hotel, Douglas?

Usually The Empress Hotel room prices are around $83/night, with the cheapest deals starting from $61/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

Is there a restaurant at The Empress Hotel?

Yes, there is a restaurant on-site at The Empress Hotel, Douglas. A bar is also available on-site.

Does The Empress Hotel have a laundry service?

The Empress Hotel does have a laundry service. Contact the property for details. There is also an ironing board and iron in the accommodation.