Great location, helpful and kind staff who helped us to get our lost bag from the airline without our even asking them. Lovely breakfast which was included. Rooms were huge with L'Occitane bath products which was amazing. This place had nice people at the front. They were helpful and they provided us with what we needed to visit Belgium. It was conveniently close to the train station and the main center square and it was easy to get to. Overall, the hotel is perfect and just needs to maintain the quality of service they provide.