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Swissotel Chicago Hotel

323 East Wacker Drive 323 East Wacker Drive, Chicago, IL 60601, United States Show Map

Excellent from 1,640 reviews
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About Swissotel Chicago

Conveniently located in the centre of the city, this 4-star hotel makes for an ideal base in Chicago. It provides a spa, as well as an indoor pool, an express check-in and check-out feature and a sauna.

All the luxury rooms at Swissotel Chicago feature wireless internet access, plus all the necessities for a comfortable stay.

Those staying at Hotel Swissotel Chicago can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay nearby for a meal. Each evening, guests are invited to relax in the lounge bar. A wide selection of eating options are also found in close proximity to the property.

Chicago's well-known attractions are within close proximity to Swissotel, with the Michigan Avenue Bridge just minutes away. It is also within walking distance of Magnificent Mile, Millennium Park and the Chicago Theater.

Excellent 8.6
1,640 guest reviews

Hotel Features


Fitness center, Pool table, Pay-per-view channels


Pets allowed on request. Charges may apply.


Babysitting/child services (surcharge), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services, Fax/photocopying, Daily housekeeping


Increased accessibility, Cribs available, Parking, Cable or satellite TV, ATM on-site, Gift shop, Room service, No smoking, Restaurant, Bar/Lounge, Express check out, Air-conditioned, Coffee shop, 24hr front desk, Safe, Storage available, Refrigerator, Linens, Towels, Iron and ironing board, Alarm clock, Bathtub, Body soap, Breakfast in the room, Carpeted, City view, Coffee machine, Conditioner, Desk, Family rooms, Flat-screen TV, Free toiletries, Heating, Lake view, Landmark view, Newspapers, Private bathroom, Private parking, Radio, River view, Safety deposit box, Seating area, Shampoo, Shower, Sofa bed, Spa bath, Telephone, Toilet, Toilet paper, Trash cans, Valet parking, Wine glasses, Bathrobe


Wi-Fi (surcharge), Internet (surcharge)


From 3:00 PM


Prior to 12:00 PM

Swissotel Chicago reviews

Swissotel Chicago
from 1,640 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 9.1
  • Location 9.2
  • Services 8.6
  • Staff 8.6
  • Value for money 8.0

Recent reviews of Swissotel Chicago

  • John T

    Apr 2019

    Verified Stay

    Lovely Stay!

    Everything around our stay was culminate! The room was wonderful, the views were astonishing and the Palm eatery was delightful. I live within the Chicago arrive range and some of the time I disregard how wonderful our city truly is. This was the culminate getaway from domestic and we’re truly able to appreciate the city from our room. I’d certainly prescribe the Swissotel. Thank you so much! Hope to see you all soon!

  • Jacqueline M

    Nov 2018

    Verified Stay

    Very Comfortable

    The front desk staff were amazing. The room was comfortable and the view was great! The employees I encountered were so nice and personable. The bed and pillows were super comfortable. The bathroom was bright and spacious. WiFi is free and the connection is good. Walking distance to the river and lake. Super close to everything we wanted to do (walking, shopping, cycling). Thoroughly enjoyed our stay! We loved the quiet and beautiful Lake Shore East Park that a 2 minutes walk and the Mariano's store there. would definitely return this hotel.

  • Cooper C

    Sep 2018

    Verified Stay

    Gorgeous Stay!

    This hotel was extremely excellent. The location was a little removed from North Michigan, but it was a very short walk to N. Michigan and the Loop attractions. However, the incredible view of the lake makes up for the distance. We were able to upgrade and have a lake-view room where we were able to watch the fireworks at Navy Pier. It is very accommodating for the business traveler but very relaxing and comfortable for the leisure traveler. The room was very spacious and the bathroom was very nice. It had both a shower and a tub, and well as ample lighting. The hotel people were very courteous and helpful. I suggest shopping around for the best price.