Fabulous hotel, attentive staff, always eager to assist. Breakfast was fantastic in the pineapple bistro. Daily room cleaning was always good, and loved the bedding! Room was small, but that's to be expected in SF. Great location for exploring, shopping and access to the cable car. Was a great base for our SF stay, and they even brought us some prosecco to the room for my birthday. I wouldn't hesitate to stay again, or one of the other stay pineapple hotels.