Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

There is a 6% difference in the average nightly rate of 5 stars hotels in Surabaya and the average nightly rate at Shangri-la Surabaya. The rate at Shangri-la Surabaya is just $88/night and is considered a very good deal when staying in Surabaya.

How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

With a distance of 7.8 mi between Shangri-la Surabaya and the nearest airport, Surabaya Juanda Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

Is there a pool at Shangri-la Surabaya?

Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Shangri-la Surabaya from the Surabaya city center?

Shangri-la Surabaya is 1.1 mi away from the center of Dukuh Pakis, Surabaya. Consider visiting Ampel Mosque, a popular landmark that can be accessed from Shangri-la Surabaya by various forms of transportation.

What is the Shangri-la Surabaya phone number?

You can reach the front desk of Shangri-la Surabaya at +62 316 003 8888.

Does Shangri-la Surabaya have Wi-Fi available?

Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Shangri-la Surabaya?

Shangri-la Surabaya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Shangri-la Surabaya?

Shangri-la Surabaya has a normal check-in time of after 2:00 PM, and check-out time of before 12:00 PM.

How much does it cost to stay at Shangri-la Surabaya, Surabaya?

A good deal at Shangri-la Surabaya right now is between $59 and $88 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at Shangri-la Surabaya?

Yes, there is a restaurant on-site at Shangri-la Surabaya, Surabaya. For drinks at the accommodation, there is a bar available.

Does Shangri-la Surabaya have a laundry service?

Yes, there is a hotel laundry service for guests at Shangri-la Surabaya. There is also an ironing board and iron in the accommodation.

Does Shangri-la Surabaya offer accessible rooms?

Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

What is the cheapest month to stay at Shangri-la Surabaya?

For the best chance to save money on your Shangri-la Surabaya reservation, consider staying in November, when prices are typically at their lowest ($17).

In what area of Surabaya is Shangri-la Surabaya located?

Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilize the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

Are there any other Shangri-La hotels in Surabaya?

In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

What is the cheapest day to check into Shangri-la Surabaya?

Consider checking into Shangri-la Surabaya on Saturday, when the nightly price is typically at its lowest (average nightly rate of $77).

Shangri-la Surabaya

Hotel

5 stars

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 549 reviews

$72

Cheapest rate

rate per night

Provider

Nightly total

$72

$75

$79

18 more Shangri-la Surabaya deals

Best deals for Shangri-la Surabaya

Tue 8/5

Wed 8/6

Deluxe room

1 king bed

$72

bed type unknown

$75

bed type unknown

$79

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, including fees but not including taxes.

Best priceguarantee

About Shangri-la Surabaya

Luxury hotel with 5 restaurants and a full-service spa Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area sh...

Good to Know

Check-in time	2:00 PM
Check-out time	12:00 PM
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

Outdoor pool
Spa and wellness center
Fitness center
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Valet parking

General

Wine glasses
ATM on-site
Yukata (Japanese bathrobe)
Electric kettle
Entire unit wheelchair accessible
Executive lounge access
Cribs available
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Packed lunches
Free toiletries
Garden view
Room service
Smoke alarms
Hardwood or parquet floors
Hypoallergenic
Hypoallergenic pillow
Hot tub
Interconnected room(s) available
Child pool
Outdoor pool
Key card access
Kid-friendly buffet
Restaurant
Bar/Lounge
Landmark view
Express check-out
Hairdryer
Cable or satellite TV
Air-conditioned
Non-feather pillow
Pants press
Food can be delivered to guest accommodation
Free parking
Pool towels
Pool view
Pool with a view
Bathrobe
Private bathroom
Garden
24hr front desk
Designated smoking area
Smoking rooms available
Night club
Storage available
Spa and wellness center
Raised toilet
Non-smoking rooms available
Terrace/Patio
Increased accessibility
Linens
Towels
Safety deposit box
Seating area
Elevator
Minibar
Shampoo
Pool bar
Shower
Iron and ironing board
Shower cap
Accessible by elevator
Adapted bath
Slippers
Additional bathroom
Snack bar
Socket near the bed
Additional toilet
Sofa
Alarm clock
Allergy-free room
Bathtub
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Kettle
Carpeted
Refrigerator
Toilet
Toilet paper
Safe
Sauna
Toothbrush
City view
Towels/sheets (extra fee)
Clothes rack
Trash cans
Coffee machine
Tumble dryer
TV
Upper floors accessible by elevator
Conditioner
Valet parking
Desk
Dining area
Dining table
Walk-in shower
Wardrobe or closet
Water slide

Activities

Game room
Golf
Fitness center
Tennis
Kids' club
Kids' outdoor play equipment
Playground
Massage

Services

Babysitting or child care
Business center
Car rental
Wake-up service
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Tour desk
Spa
Beauty salon
Airport shuttle (surcharge)
Shuttle service

Reviews for Shangri-la Surabaya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.9

Very goodBased on 549 verified guest reviews

Pros +

And the breakfast was superb! (in 22 reviews)
The staff were helpful kind and friendly (in 36 reviews)
Amazing choices and very high quality. (in 1 review)

Cons -

Never ever stay at this hotel. (in 10 reviews)
Got a late check out at 4pm due to our late flight. (in 2 reviews)
The whorse TV i have ever had in a 5 star hotel (in 8 reviews)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Shangri-la Surabaya

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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

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0.0 mi from city centre

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Avg. per night

Shangri-la Surabaya

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on July 29, 2025.

About Shangri-la Surabaya

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on July 29, 2025.

Good to Know

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travelers have left 549 reviews of Shangri-la Surabaya to date. Review data was last updated on July 29, 2025.

Pros +

Cons -

Photos of Shangri-la Surabaya

View a collection of 59 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualize your stay. Photos for this property were last updated on July 29, 2025.

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These are the closest hotels within a 0.4 mi proximity to Shangri-la Surabaya. These hotels have an average nightly rate of $35 vs. $72 for Shangri-la Surabaya. Data was last updated on July 29, 2025.

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Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighborhood of Surabaya. Popular landmark data was lasted updated on July 29, 2025.

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FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on July 29, 2025.