Shangri-La Hotel Surabaya

Shangri-La Hotel Surabaya


Jl. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 275 reviews


Cheapest rate

per night

Tue 6/22
Wed 6/23
...and more

Best Deals for Shangri-La Hotel Surabaya

This destination can have additional per person taxes which are excluded in the prices below

Set your travel dates to check availability and prices
Tue 6/22
Wed 6/23
Tue 6/22
Wed 6/23
...and more

Reviews for Shangri-La Hotel Surabaya

ExcellentBased on 275 reviews
Rating Summary
  • Cleanliness9.1
  • Comfort9.1
  • Location8.8
  • Services8.9
  • Staff9.0
  • Value for money8.6
Who stays here?
  • Families with young children 
  • Families 
  • Young couples 
  • Couples 
  • Groups of friends 
  • Solo travelers 
  • Business travelers most popular!

About Shangri-La Hotel Surabaya

Boasting a swimming pool, Shangri-la Hotel Surabaya is located in Surabaya and offers comfortable accommodation. In addition to free public parking on site, the hotel features comfortable 5-star rooms...

Good to Know

Distance to city centre

3.7 mi

Location rating


Nearest airport

Surabaya Juanda

Distance to airport

7.8 mi



2:00 PM


12:00 PM


Wi-Fi available in all areas, Internet, Free Wi-Fi


Pets not allowed


Policies vary by room type and provider.

Contact Number

+62 316 003 8888

Amenities at Shangri-La Hotel Surabaya

Top Features

Free airport shuttle
Free Wi-Fi
Pet friendly


Wine glasses, ATM on-site, Yukata (Japanese bathrobe), Electric kettle, Entire unit wheelchair accessible, Executive lounge access, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Shoeshine, Garden view, Shops (on site), Room servic...


Game room, Golf, Fitness center, Tennis, Kids' club, Kids' outdoor play equipment, Table tennis, Playground, Massage


Babysitting or child care, Business center, Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Multi-lingual staff, Photocopier service, Contactless check-in/check-out, Tour desk, Face masks fo...

Photos of Shangri-La Hotel Surabaya

Where is Shangri-La Hotel Surabaya

FAQs when booking at Shangri-La Hotel Surabaya

  • Does Shangri-La Hotel Surabaya have COVID-19 safety policies in place?

    Enhanced cleaning efforts to disinfect surface areas and social distancing guidelines are in place at Shangri-La Hotel Surabaya. Policy details may vary by location. For more details, check directly with our partner Health and Safety Commitment.

  • How close is Shangri-La Hotel Surabaya to the nearest airport, Surabaya Juanda?

    At just 7.8 mi apart, the expected drive time from the nearest airport, Surabaya Juanda, to Shangri-La Hotel Surabaya is 15min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Surabaya Juanda to Shangri-La Hotel Surabaya?

    One of the more popular options today is to take a taxi or ridesharing service directly from Surabaya Juanda to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Shangri-La Hotel Surabaya?

    Yes. Many people visiting Surabaya look for a hotel with a pool. Shangri-La Hotel Surabaya has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • What is the Shangri-La Hotel Surabaya phone number?

    You can reach the front desk of Shangri-La Hotel Surabaya at +62 316 003 8888.

  • Does Shangri-La Hotel Surabaya have Wi-Fi available?

    Yes, Shangri-La Hotel Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Shangri-La Hotel Surabaya?

    Shangri-La Hotel Surabaya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

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