Wed 8/5
-
Thu 8/6
2 guests, 1 room
Deals from
$67
/Cheapest rate per night
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Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on July 29, 2026.
Wed 8/5
-
Thu 8/6
Executive room
bed type unknown
$134
nightly with fees
bed type unknown
$147
nightly with fees
Deluxe room
bed type unknown
$67
nightly with fees
bed type unknown
$68
nightly with fees
bed type unknown
$77
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
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About Shangri-la Surabaya

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on July 29, 2026.
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a nigh...

Good to Know

Check-in time2:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach chairs

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center
  • Tennis

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travelers have left 596 reviews of Shangri-la Surabaya to date. Review data was last updated on July 29, 2026.
9.2
Wonderful
596 verified ratings
Wonderful
371
Very good
105
Good
71
Okay
23
Fair
9
Mediocre
10
Poor
7
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Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambiance to Shangri-la Surabaya. In total, there are 2,130 hotels serving travelers in Surabaya. Price data was last updated on July 29, 2026.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighborhood of Surabaya. Popular landmark data was lasted updated on July 29, 2026.
Shangri-la Surabaya location: JL. May. Jend. Sungkono 120

Most Popular Landmarks

  • Surabaya Town Square1.1 mi
  • Surabaya Zoo1.5 mi
  • Museum Mpu Tantular1.6 mi
  • Royal Plaza Surabaya1.9 mi
  • Bukit Darmo1.9 mi
  • Tunjungan Plaza2.5 mi
  • BG Junction2.7 mi
  • Surabaya Plaza Shopping Mall2.8 mi
  • Supermal Surabaya Convention Center2.9 mi
  • World Trade Centre2.9 mi
  • Monumen Kapal Selam2.9 mi
  • Taman Hiburan Rakyat3 mi

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on July 29, 2026.

  • Is pricing at Shangri-la Surabaya comparable to 5 star hotels in Surabaya?

    There is a 10% difference in the average nightly rate of 5 stars hotels in Surabaya and the average nightly rate at Shangri-la Surabaya. The rate at Shangri-la Surabaya is just $85/night and is considered a very good deal when staying in Surabaya.

  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    With a distance of 7.8 mi between Shangri-la Surabaya and the nearest airport, Surabaya Juanda Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Surabaya Juanda Airport to Shangri-la Surabaya?

    For the most freedom while visiting Surabaya, consider renting a car for about $58/day and parking it at Shangri-la Surabaya where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Surabaya Juanda Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Shangri-la Surabaya from the Surabaya city center?

    Shangri-la Surabaya is 1.1 mi away from the center of Dukuh Pakis, Surabaya. Consider visiting Gelora 10 November Stadium, a popular landmark that can be accessed from Shangri-la Surabaya by various forms of transportation.

  • What is the Shangri-la Surabaya phone number?

    You can reach the front desk of Shangri-la Surabaya at +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Shangri-la Surabaya?

    Shangri-la Surabaya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Shangri-la Surabaya?

    Shangri-la Surabaya has a normal check-in time of after 2:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    A good deal at Shangri-la Surabaya right now is between $60 and $85 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Shangri-la Surabaya?

    Yes, there is a restaurant on-site at Shangri-la Surabaya, Surabaya. For drinks at the accommodation, there is a bar available.

  • Does Shangri-la Surabaya have a laundry service?

    Yes, there is a hotel laundry service for guests at Shangri-la Surabaya. There is also an ironing board and iron in the accommodation.

  • Does Shangri-la Surabaya offer accessible rooms?

    Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • In what area of Surabaya is Shangri-la Surabaya located?

    Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilize the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

  • Are there any other Shangri-La hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

  • What is the cheapest day to check into Shangri-la Surabaya?

    Consider checking into Shangri-la Surabaya on Saturday, when the nightly price is typically at its lowest (average nightly rate of $67).

See more FAQs

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