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Serene Boutique Hotel & Spa Hotel

16-18 Bat Su 16-18 Bat Su, Hanoi, Vietnam Show Map

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9.2
Excellent from 513 reviews
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About Serene Boutique Hotel & Spa

Centrally located, Serene Boutique Hotel & Spa offers easy access to Hanoi's popular sightseeing and retail areas. The multiple amenities this art deco hotel features include an express check-in and check-out feature, a safe and laundry facilities.

This 3-star hotel offers meeting rooms, babysitting/child services and a 24-hour reception. Airport transfers, a dry cleaning service, a laundry service and a wake-up service are available on request.

Every modern room at Serene Boutique Hotel & Spa comes with wireless internet access and all the essentials for a comfortable stay. Honeymoon suites are also available.

On-site dining options include a restaurant, which is an ideal place to have a meal. Guests can also try one of the many bars and cafés in the local area.

Hanoi's attractions, such as Dong Xuan Market and the Hanoi Citadel, are within a 10-minute walk of Serene Boutique Hotel & Spa. Guests can also visit Hoan Kiem Lake, the Vietnam Military History Museum and St. Joseph's Cathedral Hanoi.

Excellent 9.2
513 guest reviews

Hotel Features

Activities

Bicycle rental, Golf, Cycling, Cooking classes, Massage

Policy

Pets not allowed

Services

Car rental, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Tour desk, Spa, Key access, 24-hour security, Airport shuttle (surcharge), Babysitting/child services (surcharge), Shuttle service (additional charge), Ticket service

General

Wine glasses, ATM on-site, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Family rooms, Cribs available, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Fold-up bed, Free toiletries, Fruits, Room service, Smoke alarms, Hardwood or parquet floors, Heating, Key card access, No smoking, Restaurant, Express check out, Hairdryer, Lockers, Cable or satellite TV, Air-conditioned, Newspapers, Non-feather pillow, Complimentary breakfast, Bathrobe, Private bathroom, Private check-in/check-out, 24hr front desk, Designated smoking area, Storage available, Quiet street view, Spa and wellness center, Roll-in shower, Linens, Towels, Safety deposit box, Seating area, Elevator, Minibar, Shampoo, Shower, 24-hour check-in, Iron and ironing board, Shower cap, Accessible by elevator, Adapter, Slippers, Socket near the bed, Sofa, Alarm clock, Allergy-free room, Balcony, Soundproof rooms, Bathtub, Bidet, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Telephone, Toilet, Toilet paper, Safe, Toothbrush, City view, Cleaning products, Towels/sheets (extra fee), Clothes rack, Trash cans, TV, Upper floors accessible by elevator, Conditioner, Desk, VIP room facilities, Wardrobe or closet

Internet

Mobile hotspot device, Wi-Fi available in all areas, Internet, Free Wi-Fi

Check-in

From 2:00 PM

Check-out

Prior to 12:00 PM

Serene Boutique Hotel & Spa reviews

Serene Boutique Hotel & Spa
9.2
Excellent
from 513 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.2
  • Location 9.3
  • Services 8.9
  • Staff 9.5
  • Value for money 9.1

Recent reviews of Serene Boutique Hotel & Spa

  • Thompson K

    Feb 2019

    Verified Stay

    Very Good Place

    Everything was really great. Will come back here for sure. We love absolutely everything because hotel was fantastic and the staff were super attentive could not fault them at all. The staff were very welcoming and super helpful. We had an issue with the initial room we were given, and they immediately moved us to another room that was more suitable. They were very professional and went out of their way to ensure we had a good stay. A very good recommendation for this hotel and very good place to get new energy. Absolutely nothing to complaint about. Very pleasant and helpful staff. Excellent overall.

    10.0
  • Regiena A

    Jan 2019

    Verified Stay

    Highly Recommendable Hotel!

    Spent a night at this wonderful hotel. We arrived in Hanoi very early in the morning and we were delighted to find a room that’s available for us to check in. The hotel is perfectly located, just within the Old Quarter, and is just a walk distance to all the sights. Breakfasts are provided in an excellent buffet selection of fresh fruit and local dishes - the beef pho was probably the best we had during our whole trip. They treat you like a VIP here. The rooms are very clean and the facilities are top-notch. The front desk and other man staffs will great you by your name and make sure that everything goes as smoothly as possible. They love talking to guests and they speak great English as well. Trust their recommendations. We also booked a private car for city tour with a guide. Would absolutely stay here again. Cannot recommend this hotel enough!

    10.0