Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.5
Good
based on 2063 reviews
2,063 verified ratings
Thu 7/30
-
Fri 7/31
2 guests, 1 room
Deals from
$162
/Cheapest rate per night
Provider
Nightly total
$162
$194
$201
51 more Sandos Caracol Nature Resort & Water Park deals
51 more Sandos Caracol Nature Resort & Water Park deals
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Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 16 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualize your stay. Photos for this property were last updated on July 23, 2026.
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Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on July 23, 2026.
Thu 7/30
-
Fri 7/31
Double room
bed type unknown
$231
nightly with fees
bed type unknown
$233
nightly with fees
bed type unknown
$462
nightly with fees
King room
bed type unknown
$330
nightly with fees
Superior room
bed type unknown
$162
nightly with fees
bed type unknown
$194
nightly with fees
bed type unknown
$211
nightly with fees
Standard room
bed type unknown
$201
nightly with fees
bed type unknown
$202
nightly with fees
bed type unknown
$257
nightly with fees
Deluxe room
bed type unknown
$244
nightly with fees
bed type unknown
$255
nightly with fees
bed type unknown
$286
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
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About Sandos Caracol Nature Resort & Water Park

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on July 23, 2026.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
License number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Hiking
  • Shopping

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Safety deposit box

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

General

  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Fitness

  • Fitness classes
  • Fitness center
  • Tennis

Bedroom

  • Socket near the bed

Workspace

  • Desk

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travelers have left 2,063 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on July 23, 2026.
7.5
Good
2063 verified ratings
Wonderful
771
Very good
352
Good
295
Okay
155
Fair
182
Mediocre
105
Poor
203
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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighborhood of Playa del Carmen. Popular landmark data was lasted updated on July 23, 2026.
Sandos Caracol Nature Resort & Water Park location: Carretera Cancún Chetumal Km. 295

Most Popular Landmarks

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on July 23, 2026.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Nightly rates at Sandos Caracol Nature Resort & Water Park will generally be 55% cheaper than the average 4-stars hotel in Playa del Carmen. When staying at Sandos Caracol Nature Resort & Water Park, you should be prepared to pay about $205/night, which is considered to be a good deal in Playa del Carmen for a 4-stars hotel.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

    With a distance of 12.2 mi between Sandos Caracol Nature Resort & Water Park and the nearest airport, Cozumel Intl Airport, the drive typically takes about 0h 24m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Intl Airport to Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has parking for hotel guests so for most visitors spending time in Playa del Carmen, renting a car for around $9/day may be the best option. This will give you the ability to get to and from Cozumel Intl Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cozumel Intl Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city center?

    Sandos Caracol Nature Resort & Water Park is just 2.9 mi away from the center of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Nature Resort & Water Park front desk representative.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sandos Caracol Nature Resort & Water Park?

    There is a hotel fitness center accessible to guests of Sandos Caracol Nature Resort & Water Park. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    A good deal at Sandos Caracol Nature Resort & Water Park right now is between $46 and $205 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant. A bar is also available on-site.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in April, when prices are typically at their lowest ($94).

  • What is the cheapest day to check into Sandos Caracol Nature Resort & Water Park?

    Consider checking into Sandos Caracol Nature Resort & Water Park on Saturday, when the nightly price is typically at its lowest (average nightly rate of $265).

See more FAQs

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