Sandos Caracol Eco Resort

Sandos Caracol Eco Resort

Resort
 

Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo, Mexico

GoodBased on 2,065 reviews
6.8

$215

Cheapest rate

rate per night

Provider
Nightly total
$215
$263
$351
4 more Sandos Caracol Eco Resort deals
4 more Sandos Caracol Eco Resort deals

Best deals for Sandos Caracol Eco Resort

Explore the most appealing deals available for Sandos Caracol Eco Resort, ensuring you get the best value for your stay. Properties were last updated on julio 29, 2025.
mar. 8/5
mié. 8/6
Double room
bed type unknown
$215
bed type unknown
$263
bed type unknown
$351
Deluxe room
bed type unknown
$177
1 twin bed
$223
bed type unknown
$236
Superior room
1 twin bed
$167
bed type unknown
$179
bed type unknown
$192
Standard room
bed type unknown
$187
bed type unknown
$215
bed type unknown
$215
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Sandos Caracol Eco Resort

Discover essential information, amenities, and features of Sandos Caracol Eco Resort, providing insights into what to expect during your stay. Information on this property was last updated on julio 29, 2025.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Eco Resort

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Eco Resort
  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness center
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Fitness center
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Hiking
  • Massage

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Sandos Caracol Eco Resort

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Eco Resort, providing insights into their experiences. Travelers have left 2,065 reviews of Sandos Caracol Eco Resort to date. Review data was last updated on julio 29, 2025.
6.8
OkayBased on 2,065 verified guest reviews
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Sandos Caracol Eco Resort

View a collection of 23 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Eco Resort to help you visualize your stay. Photos for this property were last updated on julio 29, 2025.

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Sandos Caracol Eco Resort is located at Carretera Cancún Chetumal Km 295 in the neighborhood of Playa del Carmen. Popular landmark data was lasted updated on julio 29, 2025.

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FAQs when booking at Sandos Caracol Eco Resort

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Sandos Caracol Eco Resort. FAQs were last updated on julio 29, 2025.

  • Is pricing at Sandos Caracol Eco Resort comparable to 5 star hotels in Playa del Carmen?

    Nightly rates at Sandos Caracol Eco Resort will generally be 54% cheaper than the average 5-stars hotel in Playa del Carmen. When staying at Sandos Caracol Eco Resort, you should be prepared to pay about $235/night, which is considered to be a good deal in Playa del Carmen for a 5-stars hotel.

  • How close is Sandos Caracol Eco Resort to the nearest airport, Cozumel Airport?

    With a distance of 12.1 mi between Sandos Caracol Eco Resort and the nearest airport, Cozumel Airport, the drive typically takes about 0h 24m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Airport to Sandos Caracol Eco Resort?

    Sandos Caracol Eco Resort has parking for hotel guests so for most visitors spending time in Playa del Carmen, renting a car for around $9/day may be the best option. This will give you the ability to get to and from Cozumel Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cozumel Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Sandos Caracol Eco Resort?

    Yes, Sandos Caracol Eco Resort has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Eco Resort from the Playa del Carmen city center?

    Sandos Caracol Eco Resort is just 2.9 mi away from the center of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Eco Resort you can easily get to other popular landmarks such as Xcaret Park.

  • What is the Sandos Caracol Eco Resort phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Eco Resort front desk representative.

  • Does Sandos Caracol Eco Resort have Wi-Fi available?

    Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sandos Caracol Eco Resort?

    There is a hotel fitness center accessible to guests of Sandos Caracol Eco Resort. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Sandos Caracol Eco Resort?

    Sandos Caracol Eco Resort has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Sandos Caracol Eco Resort, Playa del Carmen?

    A good deal at Sandos Caracol Eco Resort right now is between $137 and $235 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Sandos Caracol Eco Resort?

    Sandos Caracol Eco Resort does have a restaurant. A bar is also available on-site.

  • Does Sandos Caracol Eco Resort have a laundry service?

    This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

  • Does Sandos Caracol Eco Resort offer accessible rooms?

    Yes, Sandos Caracol Eco Resort provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Eco Resort?

    For the best chance to save money on your Sandos Caracol Eco Resort reservation, consider staying in September, when prices are typically at their lowest ($79).

  • What is the cheapest day to check into Sandos Caracol Eco Resort?

    Consider checking into Sandos Caracol Eco Resort on Tuesday, when the nightly price is typically at its lowest (average nightly rate of $199).

See more FAQs

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