Sandos Caracol Nature Resort & Water Park

Sandos Caracol Nature Resort & Water Park

Resort
 

Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo, Mexico

Good2,072 verified ratings
7.0

$223

Cheapest rate

rate per night

Provider
Nightly total
$223
$236
$262
14 more Sandos Caracol Nature Resort & Water Park deals
14 more Sandos Caracol Nature Resort & Water Park deals
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Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on December 12, 2025.
Fri 12/19
Sat 12/20
Deluxe room
1 twin bed
$223
nightly with fees
bed type unknown
$236
nightly with fees
bed type unknown
$262
nightly with fees
Superior room
bed type unknown
$146
nightly with fees
bed type unknown
$148
nightly with fees
bed type unknown
$162
nightly with fees
Standard room
bed type unknown
$63
nightly with fees
bed type unknown
$259
nightly with fees
bed type unknown
$274
nightly with fees
King room
bed type unknown
$330
nightly with fees
Double room
bed type unknown
$181
nightly with fees
bed type unknown
$233
nightly with fees
bed type unknown
$263
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Sandos Caracol Nature Resort & Water Park

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on December 12, 2025.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
License number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Terrace/Patio
  • Increased accessibility
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Fitness classes
  • Fitness center
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Hiking
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travelers have left 2,072 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on December 12, 2025.
7.0
Good2,072 verified ratings
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Sandos Caracol Nature Resort & Water Park

View a collection of 27 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualize your stay. Photos for this property were last updated on December 12, 2025.

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Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km 295 in the neighborhood of Playa del Carmen. Popular landmark data was lasted updated on December 12, 2025.

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on December 12, 2025.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Nightly rates at Sandos Caracol Nature Resort & Water Park will generally be 50% cheaper than the average 4-stars hotel in Playa del Carmen. When staying at Sandos Caracol Nature Resort & Water Park, you should be prepared to pay about $275/night, which is considered to be a good deal in Playa del Carmen for a 4-stars hotel.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    With a distance of 12.2 mi between Sandos Caracol Nature Resort & Water Park and the nearest airport, Cozumel Airport, the drive typically takes about 0h 24m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Airport to Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has parking for hotel guests so for most visitors spending time in Playa del Carmen, renting a car for around $12/day may be the best option. This will give you the ability to get to and from Cozumel Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cozumel Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city center?

    Sandos Caracol Nature Resort & Water Park is just 2.9 mi away from the center of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Xcaret Park.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Nature Resort & Water Park front desk representative.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sandos Caracol Nature Resort & Water Park?

    There is a hotel fitness center accessible to guests of Sandos Caracol Nature Resort & Water Park. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    A good deal at Sandos Caracol Nature Resort & Water Park right now is between $173 and $275 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant. A bar is also available on-site.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest ($106).

  • What is the cheapest day to check into Sandos Caracol Nature Resort & Water Park?

    Consider checking into Sandos Caracol Nature Resort & Water Park on Tuesday, when the nightly price is typically at its lowest (average nightly rate of $175).

See more FAQs

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