Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.6
Good
based on 2078 reviews
2,078 verified ratings
Wed 9/16
-
Thu 9/17
2 guests, 1 room
Deals from
$162
/Cheapest rate per night
Provider
Nightly total
$162
$162
$165
47 more Sandos Caracol Nature Resort & Water Park deals
47 more Sandos Caracol Nature Resort & Water Park deals
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Photos of Sandos Caracol Nature Resort & Water Park
Rooms
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Best deals for Sandos Caracol Nature Resort & Water Park

Wed 9/16
-
Thu 9/17
Deluxe room
bed type unknown
$244
nightly with fees
bed type unknown
$255
nightly with fees
bed type unknown
$286
nightly with fees
Superior room
bed type unknown
$162
nightly with fees
bed type unknown
$162
nightly with fees
1 twin bed
$165
nightly with fees
Double room
bed type unknown
$203
nightly with fees
bed type unknown
$233
nightly with fees
bed type unknown
$312
nightly with fees
King room
bed type unknown
$330
nightly with fees
Standard room
bed type unknown
$194
nightly with fees
bed type unknown
$202
nightly with fees
bed type unknown
$214
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

About Sandos Caracol Nature Resort & Water Park

This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
License number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Terrace/Patio
  • Increased accessibility
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Eco tourism
  • Beach access
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Fitness classes
  • Fitness center
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Hiking
  • Massage
  • Yoga
  • Shopping

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
Show all 116 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

7.6
Good2,078 verified ratings
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Nightly rates at Sandos Caracol Nature Resort & Water Park will generally be 48% cheaper than the average 4-stars hotel in Playa del Carmen. When staying at Sandos Caracol Nature Resort & Water Park, you should be prepared to pay about $183/night, which is considered to be a good deal in Playa del Carmen for a 4-stars hotel.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

    With a distance of 12.2 mi between Sandos Caracol Nature Resort & Water Park and the nearest airport, Cozumel Intl Airport, the drive typically takes about 0h 24m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Intl Airport to Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has parking for hotel guests so for most visitors spending time in Playa del Carmen, renting a car for around $8/day may be the best option. This will give you the ability to get to and from Cozumel Intl Airport, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cozumel Intl Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city center?

    Sandos Caracol Nature Resort & Water Park is just 2.9 mi away from the center of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Nature Resort & Water Park front desk representative.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sandos Caracol Nature Resort & Water Park?

    There is a hotel fitness center accessible to guests of Sandos Caracol Nature Resort & Water Park. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    A good deal at Sandos Caracol Nature Resort & Water Park right now is between $137 and $183 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant. A bar is also available on-site.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest ($261).

  • What is the cheapest day to check into Sandos Caracol Nature Resort & Water Park?

    Consider checking into Sandos Caracol Nature Resort & Water Park on Wednesday, when the nightly price is typically at its lowest (average nightly rate of $185).

See more FAQs

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