We stayed here and we were blown away by every part of the hotel! The grounds of the hotel are immaculate, only to be topped by the amazing staff! All the girls on reception were fantastic, super friendly and very helpful. Alfredo always had a smile on his face and could not do enough for us, even just checking if we were OK for towels! On arrival there was a bottle of Prosecco waiting for us which I just thought was such a nice touch! The room we had was fabulous, extremely clean and tastefully decorated. The food and drink was beautiful in the hotel but on a slightly higher price then local restaurants, but then again you are in a luxury hotel! There is a complementary shuttle bus that runs twice daily into town were you have all the restaurants you could need if you didn't want to dine in the hotel. I have read a few reviews on this hotel and I do not agree with most of them and until you stay here you will see that most of the negative comments are quite silly and in my opinion are 'nit picking' (looking for things to be wrong or imperfect). I highly recommend this hotel and everything it has to offer my only complaint is that i had to leave!