Riu Palace Mexico

Riu Palace Mexico


Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 62 reviews


Cheapest rate

per night

Wed 12/13
Wed 12/20

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About Riu Palace Mexico

Discover essential information, amenities, and features of Riu Palace Mexico, providing insights into what to expect during your stay. Information on this property was last updated on December 6, 2023.
Situated in Playa del Carmen, Riu Palace Mexico All Inclusive offers art deco 4-star accommodation, as well as a Jacuzzi, an outdoor pool and a sauna. It also provides an all-inclusive meal plan, a ki...

Good to Know

To Downtown1.6 mi
Nearest airportCozumel
Distance to airport12.1 mi


Check-in time3:00 PM
Check-out time11:00 AM
InternetFree Wi-Fi
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 877 4200

Amenities at Riu Palace Mexico

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Spa and wellness center
  • Non-smoking rooms available
  • Beachfront
  • Increased accessibility
  • Beach towels
  • Linens
  • Towels
  • Fan
  • Safety deposit box
  • Grill
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Elevator
  • Minibar
  • Flat-screen TV
  • Pool bar
  • Room service
  • Smoke alarms
  • Shower
  • Iron and ironing board
  • Physical distancing rules
  • First-aid kit
  • Adapter
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Socket near the bed
  • Sofa
  • Sofa bed
  • Enhanced cleaning
  • Balcony
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Spa bath
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Chapel/shrine
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Outdoor furniture
  • Sauna
  • Trash cans
  • Complimentary breakfast
  • Coffee machine
  • Guests can opt-out of accommodation cleaning
  • TV
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Bathrobe
  • Private bathroom
  • Garden
  • Wardrobe or closet
  • 24hr front desk
  • Night club
  • Storage available
  • Private parking


  • Massage
  • Aerobics
  • Snorkeling
  • Evening entertainment
  • Fitness center
  • Tennis
  • Kids' club
  • Public bath
  • Playground
  • Pool table
  • Windsurfing


  • Babysitting or child care
  • Car rental
  • Daily housekeeping
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Tour desk
  • Beauty salon
  • 24-hour security

Hotels similar to Riu Palace Mexico

Discover other properties in Playa del Carmen that offer a similar experience and ambiance to Riu Palace Mexico. In total, there are 9,223 hotels serving travelers in Playa del Carmen. Price data was last updated on December 6, 2023.

Reviews for Riu Palace Mexico

Read firsthand reviews and testimonials from guests who have stayed at Riu Palace Mexico, providing insights into their experiences. Travelers have left 62 reviews of Riu Palace Mexico to date. Review data was last updated on December 6, 2023.
Very goodBased on 62 verified guest reviews

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Photos of Riu Palace Mexico

View a collection of 26 photos showcasing the rooms, amenities, and facilities of Riu Palace Mexico to help you visualize your stay. Photos for this property were last updated on December 6, 2023.

Where is Riu Palace Mexico?

Find the exact location and address of Riu Palace Mexico in Playa del Carmen, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on December 6, 2023.

Most Popular Landmarks

Playacar Golf Club0.4 mi
Aviario Xaman Ha1.1 mi
Calle Quinta Avenida1.7 mi
Playa principal de Playa del Carmen1.7 mi
Playa Maroma12.1 mi
Playa Paraíso13.5 mi

Getting Around

Playa del Carmen Playacar Hotel Riu Yucatan0.2 mi
Playa del Carmen Plaza Antigua1.3 mi
Playa del Carmen Terminal Maritima Navega Pdc1.5 mi
Playa del Carmen Terminal Ado Turistica1.5 mi
Playa del Carmen Combis Cancun1.6 mi
Playa del Carmen Mimi del Mar Hotel1.7 mi

FAQs when booking at Riu Palace Mexico

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Riu Palace Mexico. FAQs were last updated on December 6, 2023.

How close is Riu Palace Mexico to the nearest airport, Cozumel Airport?

At 12.1 mi away, Cozumel Airport is the closest airport to Riu Palace Mexico. The average expected drive time from Riu Palace Mexico to Cozumel Airport is 0h 24m. It’s a good idea to research traffic trends between your hotel and the airport.

What is the best way for guests to get from Cozumel Airport to Riu Palace Mexico?

For the most freedom while visiting Playa del Carmen, consider renting a car for about $14/day and parking it at Riu Palace Mexico where they offer parking spaces to hotel guests. Rideshare apps and taxis remain a very common solution for Riu Palace Mexico guests. This is often the most cost-effective method of transportation when visiting Playa del Carmen.

Is there a pool at Riu Palace Mexico?

Yes, Riu Palace Mexico has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Riu Palace Mexico from the Playa del Carmen city center?

Riu Palace Mexico is just 0.4 mi away from the center of Playacar, Playa del Carmen. From Riu Palace Mexico you can easily get to other popular landmarks such as Xcaret Park.

What is the Riu Palace Mexico phone number?

For assistance regarding your reservation at Riu Palace Mexico please call +52 984 877 4200.

Does Riu Palace Mexico have Wi-Fi available?

Yes, Riu Palace Mexico has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Riu Palace Mexico?

Riu Palace Mexico does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Riu Palace Mexico?

Riu Palace Mexico has a normal check-in time of after 3:00 PM, and check-out time of before 11:00 AM.

How much does it cost to stay at Riu Palace Mexico, Playa del Carmen?

A good deal at Riu Palace Mexico right now is between $200 and $318 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at Riu Palace Mexico?

Yes, food can be ordered from the Riu Palace Mexico restaurant. Opening times may vary. A bar is also available on-site.

Does Riu Palace Mexico have a laundry service?

There’s a laundry service at Riu Palace Mexico that can be used by guests. No need to pack a travel iron either, as the accommodation can provide one.

How far is Riu Palace Mexico from Parroquia de Nuestra Señora del Carmen?

Parroquia de Nuestra Señora del Carmen in Playa del Carmen is 1.9 mi away from Riu Palace Mexico.

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