Rio Serrano Hotel + Spa

Rio Serrano Hotel + Spa


Torres Del Paine, Torres del Paine, Chile

ExcellentBased on 763 reviews


Cheapest rate

per night

Wed 12/13
Wed 12/20

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About Rio Serrano Hotel + Spa

Discover essential information, amenities, and features of Rio Serrano Hotel + Spa, providing insights into what to expect during your stay. Information on this property was last updated on December 6, 2023.
Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, free Wi-Fi and complimentary private parking. It is the perfect base for those wishing to get back t...

Good to Know

To Downtown26.8 mi


Check-in time4:00 PM
Check-out time12:00 PM
InternetWi-Fi available in all areas
Payment & CancellationPolicies vary by room type and provider.
Front desk number+56 979 666 932

Amenities at Rio Serrano Hotel + Spa

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • Entire unit wheelchair accessible
  • Extra-long beds (> 2 meters)
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Mountain view
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Continental breakfast
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Storage available
  • Private parking
  • Free valet parking
  • Spa and wellness center
  • River view
  • Terrace/Patio
  • Increased accessibility
  • Safety deposit box
  • Grill
  • Seating area
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Shower cap
  • Accessible by elevator
  • First-aid kit
  • Adapter
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Alarm clock
  • Allergy-free room
  • Enhanced cleaning
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Telephone
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Sauna
  • Cleaning products
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Upper floors accessible by stairs
  • Desk
  • Walk-in shower
  • Wardrobe or closet


  • Fishing
  • Board games/puzzles
  • Game room
  • Aerobics
  • Fitness center
  • Horse riding
  • Indoor play area
  • Kids' club
  • Pay-per-view channels
  • Public bath
  • Pool table


  • A/V equipment rental
  • Business center
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Key access
  • 24-hour security
  • Airport shuttle

Hotels similar to Rio Serrano Hotel + Spa

Discover other properties in Torres del Paine that offer a similar experience and ambiance to Rio Serrano Hotel + Spa. In total, there are 27 hotels serving travelers in Torres del Paine. Price data was last updated on December 6, 2023.

Reviews for Rio Serrano Hotel + Spa

Read firsthand reviews and testimonials from guests who have stayed at Rio Serrano Hotel + Spa, providing insights into their experiences. Travelers have left 763 reviews of Rio Serrano Hotel + Spa to date. Review data was last updated on December 6, 2023.
Very goodBased on 763 verified guest reviews

Pros +
  • Very friendly and helpful staff! (in 71 reviews)
  • Helpful staff to provide trekking information (in 71 reviews)
  • "The level of comfort, location is a little remote." (in 61 reviews)
Cons -
  • Breakfast food was not good. (in 21 reviews)
  • It suffers from Price Paine. (in 7 reviews)
  • The hotel charged 4100 pesos per person for the 10 minute car trip. (in 1 review)

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Photos of Rio Serrano Hotel + Spa

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Rio Serrano Hotel + Spa to help you visualize your stay. Photos for this property were last updated on December 6, 2023.

Where is Rio Serrano Hotel + Spa?

Find the exact location and address of Rio Serrano Hotel + Spa in Torres del Paine, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on December 6, 2023.

Most Popular Landmarks

Serrano Glacier13.5 mi
Balmaceda Glacier16.6 mi
Mirador Glacier Grey18.2 mi
Base of Towers of Pain20.1 mi
Salto Chico Falls8.1 mi

FAQs when booking at Rio Serrano Hotel + Spa

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Rio Serrano Hotel + Spa. FAQs were last updated on December 6, 2023.

Is there a pool at Rio Serrano Hotel + Spa?

Yes, Rio Serrano Hotel + Spa has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

What is the Rio Serrano Hotel + Spa phone number?

You can reach the front desk of Rio Serrano Hotel + Spa at +56 979 666 932.

Does Rio Serrano Hotel + Spa have Wi-Fi available?

Yes, Rio Serrano Hotel + Spa has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Rio Serrano Hotel + Spa?

Yes. You should consider staying at Rio Serrano Hotel + Spa if having access to a fitness center on-site is important.

What is the check-out time at Rio Serrano Hotel + Spa?

Rio Serrano Hotel + Spa has a normal check-in time of after 4:00 PM, and check-out time of before 12:00 PM.

How much does it cost to stay at Rio Serrano Hotel + Spa, Torres del Paine?

$358 per night is the best price found recently for a room at Rio Serrano Hotel + Spa, with average deals around $745 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at Rio Serrano Hotel + Spa?

Yes - Rio Serrano Hotel + Spa does have a restaurant. The hotel also has a bar.

Does Rio Serrano Hotel + Spa have a laundry service?

Yes, there is a hotel laundry service for guests at Rio Serrano Hotel + Spa.

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