This hotel looks outdated from the outside and as you enter however the rooms are clean and much more updated. Sales and front desk staff are very accommodating and pleasant. Ms. Matilda from sales is very customer service friendly, I applaud her. It is not surrounding many highlights. There is a great park, the view of the ocean is amazing, there is a casino in the hotel with very unpleasant staff, however the hotel obliquely opposite and the club is very friendly. There is a small and quiet Italian restaurant called midtown, obliquely opposite as well, they had the best food in Belize. The food at the hotel is ok, not very Caribbean option at breakfast, basic eggs,sausages, cereal etc